Territory Account Manager - Roofing & Envelopes (Boston)

Greenwood Industries; Medford (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company car or monthly car allowance

Medical Coverage (Blue Cross Blue Shei

401(k) with company match

Generous PTO and holidays

Disability insurance

Dental and Vision insurance

Pre-Tax FSA

EAP

Job summary

Greenwood Industries is hiring an Account Manager for the Boston, MA market. You will manage and grow a portfolio of assigned customer accounts, driving repeat revenue through service, repairs, inspections, and small to mid-sized projects.

You will be relationship-driven, execution-focused, and accountable for customer satisfaction and revenue growth within the territory. The role requires 5+ years in sales/account management, with preference for commercial roofing or building envelope

Qualifications

• 5+ years of sales or account management experience in commercial/industrial markets.
• Experience in commercial roofing or building envelope preferred.
• Proven ability to build, manage, and grow client relationships.
• Strong communication, negotiation, and relationship management skills.
• Experience using CRM platforms for pipeline and account management.
• Detail-oriented with strong follow-through and organizational skills.
• Self-motivated, proactive, and able to work independently and within a team environment.
• Comfortable with heights and performing roof assessments as required.
• Willing to travel within territory as needed.

Responsibilities

• Own and manage assigned customer accounts and relationships.
• Develop relationships with property managers, facility managers, owners, and general contractors.
• Serve as the primary point of contact for customers within the assigned territory.
• Cultivate new business opportunities within assigned territory (Cold Calling / Door Knocking).
• Drive repeat business through repairs, inspections, maintenance programs, and small to mid-sized projects.
• Identify, develop, and close upsell and cross-sell opportunities within existing accounts.
• Achieve monthly, quarterly, and annual sales targets.
• Coordinate scheduling, handoffs, and follow-up to deliver a strong customer experience.
• Maintain accurate pipeline, forecasting, activity tracking, and account documentation in the CRM.
• Participate in ongoing sales meetings, training, and professional development.

Skills

Account management

Sales

Relationship management

CRM experience

Negotiation

Communication

Self-motivated

Team collaboration

Field sales

Tools

CRM platforms

Job description

Greenwood Industries is hiring an Account Manager for the Boston, MA market. You will manage and grow a portfolio of assigned customer accounts, driving repeat revenue through service, repairs, inspections, and small to mid-sized projects.

You will be relationship-driven, execution-focused, and accountable for customer satisfaction and revenue growth within the territory. The role requires 5+ years in sales/account management, with preference for commercial roofing or building envelope