Terminal Operation Facility Manager

Metroairport; Detroit (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Terminal Operations Facility Manager to oversee the operation and maintenance of key airport terminals. This dynamic role involves managing day-to-day activities, coordinating construction projects, and ensuring compliance with airport regulations. The ideal candidate will have a strong background in facility management, excellent communication skills, and the ability to handle emergency situations effectively. Join a dedicated team committed to providing exceptional service and maintaining a safe environment for travelers. If you thrive in a fast-paced environment and are passionate about operational excellence, this opportunity is perfect for you.

Qualifications

• 5+ years of experience managing building facilities and operations.
• Proficient in Office Suite Software for reporting and communication.

Responsibilities

• Manage daily operations and maintenance activities in the terminals.
• Coordinate construction and maintenance projects with stakeholders.

Skills

Facility Management

Project Management

Communication Skills

Problem Solving

Customer Service

Education

Bachelor's Degree in Business or Facility Management

Tools

Office Suite Software

Job description

Terminal Operations Facility Manager

A Brief Overview
The Terminal Operations Facility Manager plans, coordinates, implements and manages activities for the operation and maintenance of the Evans and McNamara Terminals.
This position is at-will and part of 24/7/365-day operation. Work may be required during non-regular work hours, weekends, or holidays. The position does not offer a remote work option.

What you will do

• Manage day-to-day operation and maintenance activities in the terminals including working with internal departments to schedule construction and maintenance projects. Coordinates response to routine calls for service.
• Coordinate scheduling, scope of work, and safety-related matters with stakeholders on construction and maintenance projects to minimize disruptions, and address safety and customer satisfaction concerns.
• Manage Terminal Operations contracts and contractors, including but not limited to moving conveyance, janitorial, automatic doors and pest control.
• Monitor performance of airline and tenant activities, properties, and facilities. Ensures adherence to airport rules and regulations.
• Prepare and analyze reports on operations in the terminals. Interprets data and prepares recommendations for enhancements.
• Respond to emergency calls and events, investigates complaints, issues, concerns and inquiries. Provides direction or recommendation for resolution.
• Assist in the development of solicitations for the procurement of goods and services.
• Assist with audit functions and reporting.
• Performs other similar and related duties as required or directed.

Qualifications

• Bachelor's Degree in Business, Facility Management or a related field and five (5) or more years of progressively responsible experience managing building facilities/operations and three (3) or more years of experience managing direct reports or contractors/vendors. *An equivalent combination of education and relevant experience may be considered.
• Proficient with Office Suite Software (Core - Email, Word Processing, Spreadsheets, Presentation).
• Valid Driver's License and a safe, acceptable driving record.

Supervisory Responsibilities
None - Individual Contributor

Special Conditions
Must maintain the ability to qualify for security ID badge.

The WCAA is committed to the full inclusion of all qualified individuals. As part of this commitment, the Wayne County Airport Authority will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] or [phone].
Wayne County Airport Authority is committed to provide an equal opportunity for employment, free from discrimination, prejudice and bias.

Requisition #: req962