Terminal Manager (16)

KAG SERVICES INC; Nitro (WV); On-site; USD 55,000 - 85,000; Full time

Job summary

KAG SERVICES INC is seeking an Operations Manager to oversee the operation, personnel management, and service delivery within a defined region. The role emphasizes safety, efficiency, and customer satisfaction across the Nitro, WV area.

The candidate will lead drivers and staff, ensure regulatory compliance, and drive performance against budgets while maintaining strong client relationships. A bachelor’s degree in business or equivalent is preferred, with solid communication and Office skills.

Qualifications

• Bachelor's degree in business or related field or equivalent business experience in transportation/operations.
• Excellent conflict resolution skills and ability to influence positive outcomes.
• Effective written and verbal communication, with strong interpersonal skills.
• Proficiency with Microsoft Office and basic data handling.

Responsibilities

• Promote and develop safe work behaviors aligned with safety programs.
• Monitor driver hours and ensure compliance with regulations and policies.
• Supervise drivers to achieve incident-free deliveries.
• Lead, manage, evaluate, and develop staff.
• Forecast terminal performance and take corrective actions to meet financial forecasts.
• Engage local customers regularly to drive growth and strengthen relationships.

Skills

Conflict resolution

Communication

Microsoft Office

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

Job description

Job Details

Job DetailsJob Location: Nitro, WV 25143Position Type: OperationsTravel Percentage: NegligibleJob Shift: SalaryJob Category: M2Position Summary

This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.

Essential Functions

• Promote and develop safe work behaviors in line with the companys safety programs and objectives


• Monitor hours of service for drivers; maintain compliance with all company and government regulations and policies


• Supervise performance of drivers to achieve incident free deliveries of every load


• Lead, manage, evaluate, and develop staff personnel


• Forecast terminal performance; evaluate performance and take corrective action to meet expense and financial forecast


• Engage local customers regularly to drive growth and enhance relationships


• Ensure maximum asset utilization

QualificationsQualifications

• Bachelors degree in business related field or equivalent business experience in the transportation industry


• Excellent conflict resolution skills


• Effective oral, written and interpersonal communication skills with the ability to influence


• Basic understanding of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.


• Provide constructive guidance to other employees and representatives of third parties.


• Contribute to providing the highest quality of products and services to customers.

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