Terminal Manager

Paycom - ATS; Gurnee (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Paycom - ATS is seeking a results-driven Operations Manager in Gurnee, IL to oversee regional operations, staff development, and customer service. The role emphasizes safety, regulatory compliance, and efficient driver performance.

You will lead a team to ensure asset utilization, drive growth with local customers, and manage service delivery within the region. A business or transportation background supports strategic planning and cost control.

Qualifications

• Bachelor's degree or equivalent experience in transportation industry.
• Strong conflict resolution abilities.
• Excellent oral, written and interpersonal communication; able to influence.
• Proficiency with Microsoft Office suite.

Responsibilities

• Promote safe work behaviors in line with safety programs and objectives.
• Monitor hours of service for drivers; maintain regulatory compliance.
• Supervise drivers to achieve incident-free deliveries of every load.
• Lead, manage, evaluate, and develop staff personnel.
• Forecast terminal performance; evaluate performance and take corrective action to meet forecasted expenses.

Skills

Conflict resolution

Communication skills

Education

Bachelor's degree in business related field or equivalent business experience in transportation

Tools

Microsoft Office

Job description

Job Details: Job Location: Gurnee, IL 60031, Position Type: Operations, Salary Range: $70,000.00 - $90,000.00 Salary, Travel Percentage: None, Job Shift: Salary, Job Category: M2, Position Summary

This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.

Essential Functions

• Promote and develop safe work behaviors in line with the companys safety programs and objectives


• Monitor hours of service for drivers; maintain compliance with all company and government regulations and policies


• Supervise performance of drivers to achieve incident free deliveries of every load


• Lead, manage, evaluate, and develop staff personnel


• Forecast terminal performance; evaluate performance and take corrective action to meet expense and financial forecast


• Engage local customers regularly to drive growth and enhance relationships


• Ensure maximum asset utilization

Qualifications: Qualifications

• Bachelors degree in business related field or equivalent business experience in the transportation industry


• Excellent conflict resolution skills


• Effective oral, written and interpersonal communication skills with the ability to influence


• Basic understanding of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.


• Provide constructive guidance to other employees and representatives of third parties.


• Contribute to providing the highest quality of products and services to customers.