Terminal Manager

KAG SERVICES INC; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

KAG SERVICES INC. is seeking an Operations professional in Nashville, TN to oversee operations, personnel management, and customer service within a defined region.

The role emphasizes safety, driver scheduling, staff development, and ensuring efficient asset use, with a focus on growth through customer engagement and compliance with regulations.

Qualifications

• Bachelor's degree or equivalent experience in transportation business.
• Strong conflict resolution and influencing abilities.
• Excellent oral, written, and interpersonal communication skills; proficient with Microsoft Office.

Responsibilities

• Promote and develop safe work behaviors in line with safety programs.
• Monitor hours of service for drivers; ensure regulatory compliance.
• Supervise performance of drivers to achieve incident-free deliveries.
• Lead, manage, evaluate, and develop staff personnel.
• Forecast terminal performance; evaluate and take corrective action to meet forecasts.
• Engage local customers regularly to drive growth and strengthen relationships.
• Ensure maximum asset utilization.

Skills

Conflict resolution

Communication skills

Leadership

Education

Bachelor's degree in business-related field or equivalent

Tools

Microsoft Office

Job description

Job Details

Job Location: Nashville, TN 37209

Position Type: Operations

Travel Percentage: Negligible

Job Shift: Salary

Job Category: M2

Position Summary

This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.

Essential Functions

• Promote and develop safe work behaviors in line with the companys safety programs and objectives
• Monitor hours of service for drivers; maintain compliance with all company and government regulations and policies
• Supervise performance of drivers to achieve incident free deliveries of every load
• Lead, manage, evaluate, and develop staff personnel
• Forecast terminal performance; evaluate performance and take corrective action to meet expense and financial forecast
• Engage local customers regularly to drive growth and enhance relationships
• Ensure maximum asset utilization

Qualifications

• Bachelors degree in business related field or equivalent business experience in the transportation industry
• Excellent conflict resolution skills
• Effective oral, written and interpersonal communication skills with the ability to influence
• Basic understanding of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change.

All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.