Tenant Services & Repairs Supervisor

Rausch Companies; Little Rock (AR); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

HSA with HDHP options

Dental and Vision Insurance

401(k) with company match

Generous PTO

Job summary

Rausch Companies in Little Rock, AR, seeks a hands-on Customer Service Superintendent to coordinate repairs, oversee inspections, and manage tenant turn processes. You will ensure timely warranty work, collaborate with managers and trade partners, and drive high service standards for tenants.

Join a team focused on proactive maintenance, problem-solving, and cost-saving improvements while supporting property managers and tenants through reliable service.

Qualifications

• 2+ years in construction, maintenance, or related field.
• Comfortable leading managers and trade partners
• Strong problem-solving and communication skills with a service-first mindset

Responsibilities

• Oversee and complete repair and warranty work orders on schedule.
• Collaborate with Property Managers to provide responsive service and resolve tenant concerns.
• Coordinate with vendors and trade partners to ensure quality and timely repairs.
• Perform hands-on repairs that don’t require a licensed professional.
• Assist in managing the Move-In, Move-Out, and Tenant Turn processes.
• Conduct property inspections (occupied and vacant) to meet high standards.
• Participate in Homeowner Orientations for new acquisitions.
• Track repair cycles, analyze trends, and recommend cost-saving improvements.
• Keep knowledge of construction, service, and market trends current.

Skills

Construction/maintenance experience

Lead trade partners

Problem-solving

Communication

Tools

MS Office

Basic database software

Job description

Rausch Companies in Little Rock, AR, seeks a hands-on Customer Service Superintendent to coordinate repairs, oversee inspections, and manage tenant turn processes. You will ensure timely warranty work, collaborate with managers and trade partners, and drive high service standards for tenants.

Join a team focused on proactive maintenance, problem-solving, and cost-saving improvements while supporting property managers and tenants through reliable service.