Tenant Service Superintendent: Maintenance & Repairs Lead

Rausch Companies; San Antonio (TX); Sur place; USD 60 000 - 85 000; Plein temps

Avantages offerts par ce poste

Medical Insurance – PPO and HDHP

HSA – with eligible HDHP

Dental and Vision Insurance

401(k) – includes company match of up

Generous PTO

Paid parental leave

Tuition Assistance

And More!

Résumé du poste

Rausch Companies in Texas is seeking a hands-on Customer Service Superintendent to coordinate repairs, manage warranty work orders, and guide tenant turn processes while delivering Service of the Second Mile.

You will work with the Customer Service Manager, Property Managers, and trade partners to keep properties in top condition, perform inspections, track repair cycles, and contribute to cost-saving improvements.

Qualifications

• Minimum 2 years in construction, maintenance, or a related field.
• Comfortable working alongside managers and leading trade partners.
• Proficient in MS Office and basic database/software use.
• Strong problem-solving and communication skills with a service-first mindset.
• Able to work under pressure and meet deadlines.

Responsabilités

• Oversee and complete repair and warranty work orders on schedule.
• Collaborate with Property Managers to provide responsive service and resolve tenant concerns.
• Coordinate with vendors and trade partners to ensure quality and timely repairs.
• Perform hands-on repairs that don’t require a licensed professional.
• Assist in managing the Move-In, Move-Out, and Tenant Turn processes.
• Conduct property inspections (both occupied and vacant units) to ensure they meet high standards.
• Track repair cycles, analyze trends, and recommend cost-saving improvements.
• Keep your knowledge of construction, service, and market trends current.
• Other duties as assigned.

Connaissances

Problem solving

Communication

Service-first mindset

Team collaboration

Outils

MS Office

Basic database software

Description du poste

Rausch Companies in Texas is seeking a hands-on Customer Service Superintendent to coordinate repairs, manage warranty work orders, and guide tenant turn processes while delivering Service of the Second Mile.

You will work with the Customer Service Manager, Property Managers, and trade partners to keep properties in top condition, perform inspections, track repair cycles, and contribute to cost-saving improvements.