Tenant Services Coordinator — Property Operations & Guest Experience

AppleOne Employment Services; Miami (FL); On-site; USD 79,901,000 - 93,677,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Sick pay

Job summary

AppleOne Employment Services is seeking a Tenant Services Coordinator to support daily property operations and serve as a primary contact for tenants in our Miami area office.

You will handle front desk duties, coordinate service requests, maintain records, and assist with lease administration while collaborating with management, maintenance, and accounting teams. A 2–4 year background in related fields is preferred.

Qualifications

• 2–4 years of experience in customer service, tenant relations, property management, or administration.
• Strong written and verbal communication skills.
• Excellent organization, attention to detail, and multitasking abilities.
• Proficiency in Microsoft Office; experience with property management software preferred.

Responsibilities

• Provide front desk coverage and respond to tenant inquiries by phone and email.
• Coordinate tenant service requests, maintenance, repairs, and property inspections.
• Maintain tenant, emergency contact, and directory information.
• Process building access, vendor access, and Fitness Center requests.
• Assist with move-in/move-out activities and lease administration.
• Conduct required OFAC compliance searches.
• Manage incoming mail, couriers, deliveries, and office/breakroom supplies.
• Coordinate with vendors for office equipment and building services.
• Maintain accurate records and assist with reports and general administrative tasks.
• Work closely with property management, maintenance, accounting, and legal teams.

Skills

Customer service

Tenant relations

Communication

Organization

Microsoft Office

Property management software

Lease knowledge

Independent work

Tools

Yardi

AppFolio

MS Office

Job description

AppleOne Employment Services is seeking a Tenant Services Coordinator to support daily property operations and serve as a primary contact for tenants in our Miami area office.

You will handle front desk duties, coordinate service requests, maintain records, and assist with lease administration while collaborating with management, maintenance, and accounting teams. A 2–4 year background in related fields is preferred.