Tenant Services Coordinator

AppleOne Employment Services; Miami (FL); On-site; USD 79,901,000 - 93,677,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Sick pay

Job summary

AppleOne Employment Services is seeking a Tenant Services Coordinator to support daily property operations and serve as a primary contact for tenants in our Miami area office.

You will handle front desk duties, coordinate service requests, maintain records, and assist with lease administration while collaborating with management, maintenance, and accounting teams. A 2–4 year background in related fields is preferred.

Qualifications

• 2–4 years of experience in customer service, tenant relations, property management, or administration.
• Strong written and verbal communication skills.
• Excellent organization, attention to detail, and multitasking abilities.
• Proficiency in Microsoft Office; experience with property management software preferred.

Responsibilities

• Provide front desk coverage and respond to tenant inquiries by phone and email.
• Coordinate tenant service requests, maintenance, repairs, and property inspections.
• Maintain tenant, emergency contact, and directory information.
• Process building access, vendor access, and Fitness Center requests.
• Assist with move-in/move-out activities and lease administration.
• Conduct required OFAC compliance searches.
• Manage incoming mail, couriers, deliveries, and office/breakroom supplies.
• Coordinate with vendors for office equipment and building services.
• Maintain accurate records and assist with reports and general administrative tasks.
• Work closely with property management, maintenance, accounting, and legal teams.

Skills

Customer service

Tenant relations

Communication

Organization

Microsoft Office

Property management software

Lease knowledge

Independent work

Tools

Yardi

AppFolio

MS Office

Job description

Location

Miami, FL33131

Schedule

Monday–Friday, 8:00 AM–5:00 PM

Pay Rate

$30/hour

Experience

2–4 years preferred

Job Description

We are seeking a professional and organized Tenant Services Coordinator to support daily property operations and serve as a primary point of contact for tenants.

Key Responsibilities

• Provide front desk coverage and respond to tenant inquiries by phone and email.
• Coordinate tenant service requests, maintenance, repairs, and property inspections.
• Maintain tenant, emergency contact, and directory information.
• Process building access, vendor access, and Fitness Center requests.
• Assist with move-in/move-out activities and lease administration.
• Conduct required OFAC compliance searches.
• Manage incoming mail, couriers, deliveries, and office/breakroom supplies.
• Coordinate with vendors for office equipment and building services.
• Maintain accurate records and assist with reports and general administrative tasks.
• Work closely with property management, maintenance, accounting, and legal teams.

Qualifications

• 2–4 years of experience in customer service, tenant relations, property management, or administration.
• Strong written and verbal communication skills.
• Excellent organization, attention to detail, and multitasking abilities.
• Proficiency in Microsoft Office.
• Experience with Yardi, AppFolio, or similar property management software is preferred.
• Basic knowledge of lease agreements and building maintenance.
• Ability to work independently and learn quickly.

Interview Process

1–2 rounds, potentially virtual and/or in person.

Equal Opportunity Employer / Disabled / Protected Veterans

Benefits

• For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

Accommodations

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

E-Verify

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Fair Chance Employment

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Know Your Rights Poster

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

Pay Transparency Policy

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf