Tenant Relations & Operations Coordinator

BXP, Inc.; Boston (MA); On-site; USD 61,000 - 76,000; Full time

Job summary

BXP is seeking a Property Management Coordinator in Boston to support day-to-day property operations and tenant relations. You will coordinate tenant requests and maintenance with vendors, serving as the primary contact for tenant services.

You will work with property management, leasing and accounting teams to ensure timely service, accurate billing and overall operational efficiency.

Qualifications

• High school diploma or equivalent required; Bachelor’s degree preferred.
• 0–3 years of customer service experience; property/real estate desirable.
• Proven communication and problem solving skills.
• Ability to listen, think clearly and communicate respectfully under pressure.
• Proficiency with Microsoft Office and organizational tools.

Responsibilities

• Assist in day-to-day property operations and tenant relations.
• Coordinate tenant requests, scheduling building maintenance and vendor contact.
• Provide high-quality customer service and support tenant retention.
• Process and track invoices, purchase orders and billing for services.
• Maintain files, data and monthly reports for PM team.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

BXP is seeking a Property Management Coordinator in Boston to support day-to-day property operations and tenant relations. You will coordinate tenant requests and maintenance with vendors, serving as the primary contact for tenant services.

You will work with property management, leasing and accounting teams to ensure timely service, accurate billing and overall operational efficiency.