Tenant Services & Admin Coordinator

cw; New York (NY); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Flexible spending accounts

Health savings accounts

Retirement savings plans

Life insurance

Disability insurance

Paid time off

Job summary

Cushman & Wakefield is seeking a Tenant Services Coordinator (CRE) to support the Property Management Team. The role handles administrative tasks, tenant inquiries, contract administration, and reporting to ensure smooth property operations.

The candidate should have a high school diploma (Bachelor’s preferred) and customer service experience. Proficiency with Microsoft Office and confidentiality are essential, with a professional office environment stated.

Qualifications

• High school diploma or GED; Bachelor’s degree preferred.
• Customer service experience is favorable.
• Proficiency with Microsoft Office Suite and basic software.
• Ability to interface with decision makers and maintain confidentiality.

Responsibilities

• Provide full administrative support (phone, typing reports, filing, distribution).
• Schedule and coordinate meetings and events as requested.
• Assist in lease administration; generate reports and maintain tenant contacts.
• Prepare and code invoices; assist in bidding and contract processes.
• Monitor work orders and insurance certificates; maintain follow-up systems.
• Prepare monthly management reports and assist in budget preparation.
• Process staff hours and tenant bill backs; review expense reports and meter readings.

Skills

Communication Proficiency

Customer Focus

Organization Skills

Interpersonal Skills

Initiative

Multi-tasking

Education

High school diploma/GED equivalent

Bachelor Degree preferred

Tools

Microsoft Office Suite

Job description

Cushman & Wakefield is seeking a Tenant Services Coordinator (CRE) to support the Property Management Team. The role handles administrative tasks, tenant inquiries, contract administration, and reporting to ensure smooth property operations.

The candidate should have a high school diploma (Bachelor’s preferred) and customer service experience. Proficiency with Microsoft Office and confidentiality are essential, with a professional office environment stated.