Tenant Relations & Property Operations Coordinator

Crescent Hotels & Resorts; Denver (CO); On-site; USD 52,000 - 72,000; Full time

Job summary

Crescent Hotels & Resorts seeks a Retail Property Coordinator to serve as the main liaison among property management, Market Hall tenants, hotel leadership, and ownership. You will coordinate daily communications, support operations, and help with tenant move-ins/move-outs and events.

You will work closely with the General Manager and Chief Engineer to schedule meetings, manage vendor visits, and ensure timely information flow. A professional, organized admin professional is essential.

Qualifications

• High school diploma required; higher degree preferred.
• 2+ years in administrative, property management, hospitality, or related roles.
• Strong written and verbal communication skills; professional demeanor.

Responsibilities

• Serve as the primary point of contact for day-to-day communications with tenants.
• Develop and maintain positive relationships with tenants, hotel leadership, owners, vendors, and stakeholders.
• Manage routine communications and ensure timely, accurate information sharing.
• Coordinate and distribute tenant communications, property updates, notices, events, and operational announcements.
• Inform hotel and ownership contacts of changes to operating hours, closures, events, deliveries, and maintenance.
• Track and route tenant requests, ensuring timely follow-up and resolution with relevant departments.
• Assist GM and Chief Engineer with meetings, vendor visits, and tenant appointments.
• Collaborate with Retail Asset Management on leasing tours, communications, and activities.
• Schedule third-party vendors for facilities, maintenance, and projects.
• Coordinate vendor access and communicate requirements to tenants and leadership.
• Support coordination with parking vendor, management team, and tenants.
• Assist with onboarding new tenants and organizing resources and documentation.
• Schedule and coordinate monthly Market Hall tenant meetings; prepare agendas and notes.
• Maintain organized records of tenant contacts, certifications, and vendor documentation.
• Assist with event planning, promotions, and tenant appreciation activities.
• Maintain compliance with Crescent policies and applicable regulations.

Skills

Customer service

Communication skills

Organizational skills

Project management

Calendar management

Multitasking

Detail-oriented

Professional communication

Team collaboration

Microsoft Office

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Outlook

Excel

Teams

Job description

Crescent Hotels & Resorts seeks a Retail Property Coordinator to serve as the main liaison among property management, Market Hall tenants, hotel leadership, and ownership. You will coordinate daily communications, support operations, and help with tenant move-ins/move-outs and events.

You will work closely with the General Manager and Chief Engineer to schedule meetings, manage vendor visits, and ensure timely information flow. A professional, organized admin professional is essential.