Tenant Housing & Wellness Case Manager

deborahsplace; Chicago (IL); On-site; USD 48,000 - 64,000; Full time

Job summary

Deborah's Place in Chicago provides comprehensive case management services for tenants, including intake, assessment, service plan development, crisis intervention, counseling, and coordinated referrals. The role focuses on helping tenants achieve housing stability, sustainable income, and health goals.

This position requires a Bachelor's in Social Work (Master's preferred), 2–3 years of case management experience, and knowledge of homelessness, mental illness and substance use.

Qualifications

• Bachelor's in Social Work or related field required.
• Master's degree preferred.
• 2-3 years of case management experience.
• LCSW preferred.
• Knowledge of homelessness, mental illness and substance use.
• Proficiency in Microsoft Office; strong communication and organizational skills.
• Must have valid Illinois driver's license, insurance, and own vehicle.

Responsibilities

• Provide intake and assessment for new tenants and develop service plans.
• Deliver crisis intervention and after-hours support.
• Assist with applications and advocacy for public benefits.
• Coordinate referrals and link tenants to housing, income, and health services.
• Maintain tenant files and enter services into HMIS and databases.
• Attend supervision and maintain professional boundaries.

Skills

Oral & written communication

Organizational skills

Crisis intervention

Conflict management

Motivational interviewing

Documentation

Education

Bachelor's Degree in Social Work

Master's degree preferred

Tools

Microsoft Office

Job description

Deborah's Place in Chicago provides comprehensive case management services for tenants, including intake, assessment, service plan development, crisis intervention, counseling, and coordinated referrals. The role focuses on helping tenants achieve housing stability, sustainable income, and health goals.

This position requires a Bachelor's in Social Work (Master's preferred), 2–3 years of case management experience, and knowledge of homelessness, mental illness and substance use.