Tenant Experience & Services Coordinator

Paycom - ATS; White Oak (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Paycom - ATS in White Oak, MD is seeking a dedicated Property Services Coordinator to manage day-to-day tenant support, coordinating with security, engineering, and staff to resolve issues promptly.

The role emphasizes timely responses to tenant concerns, processing invoices, maintaining certificates of insurance, coordinating events, and updating contact lists, with opportunities for annual raises and a bonus based on performance.

Qualifications

• High school diploma or GED or equivalent training.
• 1 year related experience and/or training.
• Ability to read and interpret documents; write routine reports; speak before groups.

Responsibilities

• Promote rapport with tenants and building staff.
• Coordinate building events as required.
• Manage service contracts and projects under supervision.
• Update certificates of insurance for tenants, vendors, and contractors and track expirations.
• Maintain and update emergency and tenant contact lists.
• Coordinate information flow between security, engineering, and tenant.
• Program building access cards.
• Produce and distribute building communications.
• Maintain building common areas and signage.
• Follow up on daily tenant service requests.
• Code and process invoices.
• Other duties as assigned.

Skills

Communication

Customer service

Teamwork

Education

High school diploma or GED

one-year related experience or training

Tools

Yardi

Excel

Outlook

Word

Payroll Systems

Order Processing Systems

Job description

Paycom - ATS in White Oak, MD is seeking a dedicated Property Services Coordinator to manage day-to-day tenant support, coordinating with security, engineering, and staff to resolve issues promptly.

The role emphasizes timely responses to tenant concerns, processing invoices, maintaining certificates of insurance, coordinating events, and updating contact lists, with opportunities for annual raises and a bonus based on performance.