Tenant Experience & Building Services Coordinator

Paycom - ATS; Silver Spring, Northern (MD, KY); Hybrid; USD 40,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA option

LTD/STD/Life insurance

PTO 160 hours

Paid holidays

Annual pay raises

Bonus potential up to 4%

Job summary

Paycom - ATS in Silver Spring, MD is seeking a Tenant Relations Coordinator to manage day-to-day tenant services and coordinate building activities. You will respond to tenant inquiries, support event coordination, and help maintain contracts and communications across security, engineering, and property staff.

The role requires a high school diploma or GED and typically 1 year of related experience; strong computer skills (Excel, Word, Outlook) are essential.

Qualifications

• High school diploma or GED required; or equivalent combination of education and experience.
• At least 1 year of related experience or training.
• Proficiency with typical office software and basic accounting tools beneficial.

Responsibilities

• Coordinate day‑to‑day delivery of property services to tenants.
• Promote rapport with tenants and building staff.
• Manage service contracts and projects under management supervision.
• Update insurance certificates for tenants, vendors, and contractors; track expirations.
• Maintain emergency and tenant contact lists; update communications.
• Coordinate information flow between security, engineering, and tenants; assist Security as needed.
• Program building access cards; process invoices; assist in signage and common area upkeep.

Education

High school diploma or GED

1 year related experience or training

Tools

Accounting Software (Yardi)

Internet Software

Payroll Systems

Spreadsheet Software (Excel)

Order Processing Systems

Word Processing Software (Word)

Electronic Mail Software (Outlook)

Job description

Paycom - ATS in Silver Spring, MD is seeking a Tenant Relations Coordinator to manage day-to-day tenant services and coordinate building activities. You will respond to tenant inquiries, support event coordination, and help maintain contracts and communications across security, engineering, and property staff.

The role requires a high school diploma or GED and typically 1 year of related experience; strong computer skills (Excel, Word, Outlook) are essential.