Senior Tenant Experience & Community Manager

CBRE Group, Inc.; New York, Northern (NY, KY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

CBRE Group, Inc. in New York is seeking a Senior Community Manager to design and oversee tenant programming across its properties. You’ll lead a team, shape an annual events calendar, and ensure the tenant app and building communications feel cohesive and personal.

You’ll need a mix of strategy and hands-on execution, strong relationship skills, and a track record of boosting engagement and tenant satisfaction. You’ll drive renewal through memorable experiences and proactive community-building.

Qualifications

• Experience designing and executing tenant programming and events.
• Ability to manage budgeting, vendor management, onsite execution, and reporting.
• Strong communication to maintain consistent building-wide messaging.
• Proven success in growing app engagement and tenant satisfaction.

Responsibilities

• Design and execute a dynamic calendar of tenant events.
• Manage all aspects of community events including budgeting and vendor management.
• Oversee building communications via app, signage, and newsletter.
• Lead tenant onboarding and engagement initiatives.
• Monitor and report engagement metrics and tenant feedback.

Skills

People management

Event planning

Community engagement

Vendor management

Job description

CBRE Group, Inc. in New York is seeking a Senior Community Manager to design and oversee tenant programming across its properties. You’ll lead a team, shape an annual events calendar, and ensure the tenant app and building communications feel cohesive and personal.

You’ll need a mix of strategy and hands-on execution, strong relationship skills, and a track record of boosting engagement and tenant satisfaction. You’ll drive renewal through memorable experiences and proactive community-building.