Tenant Experience & Community Marketing Lead

CBRE Group, Inc.; San Francisco (CA); On-site; USD 65,000 - 95,000; Full time

Job summary

Experience by Industrious in San Francisco seeks a Community Manager to bring our tenant experience to life. You’ll own programming, communications, and hospitality strategy for the building, creating moments that strengthen community and encourage tenants to stay inspired.

You’ll curate events, manage channels from the tenant app to newsletters, oversee budgets, and nurture relationships with tenants through thoughtful, personalized engagement that reflects our brand standards.

Responsibilities

• Curate and execute a thoughtful calendar of tenant programming that reflects the building's identity, fosters community, and drives engagement.
• Manage all aspects of community events, including concept development, budgeting, vendor management, onsite execution, and post-event reporting.
• Own the building’s marketing channels—including the tenant app, newsletter, digital displays, signage, and social content where applicable—to ensure communications are timely, engaging, and on brand.
• Create compelling content that promotes events, highlights building amenities, celebrates tenant stories, and keeps the community informed.
• Grow engagement with the tenant experience app through strong content, audience management, building notices, and curated local partnerships and perks.

Job description

Experience by Industrious in San Francisco seeks a Community Manager to bring our tenant experience to life. You’ll own programming, communications, and hospitality strategy for the building, creating moments that strengthen community and encourage tenants to stay inspired.

You’ll curate events, manage channels from the tenant app to newsletters, oversee budgets, and nurture relationships with tenants through thoughtful, personalized engagement that reflects our brand standards.