Tenant Experience & Leasing Specialist
Four Oaks Family And Childrens Services
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Benefits offered by this job
Job summary
Affordable Housing Network is seeking a Tenant Relations Specialist in Cedar Rapids to support asset and property management services and provide internal and external customer support. The role involves processing tenant applications, maintaining wait-lists, and coordinating lease activities.
The position emphasizes strong communication, data accuracy, and collaboration with maintenance and leasing teams. A high school diploma or GED is required, with experience in clerical or customer service
Qualifications
- Must have high school diploma or GED.
- Strong computer skills in MS Office (Excel & Word).
- Excellent written and verbal communication abilities.
Responsibilities
- Process applications for prospective tenants, including background checks and verifications.
- Maintain wait-list for applicants.
- Prepare lease and welcome packets.
- Coordinate apartment readiness with cleaning and maintenance.
- Provide customer service to tenants and address concerns.
- Produce occupancy reports and update tenant lists.
- Post apartments for maintenance and inspections.
- Monitor tenant accounts and issue balance due notices.
Skills
Education
Tools
Job description
Affordable Housing Network is seeking a Tenant Relations Specialist in Cedar Rapids to support asset and property management services and provide internal and external customer support. The role involves processing tenant applications, maintaining wait-lists, and coordinating lease activities.
The position emphasizes strong communication, data accuracy, and collaboration with maintenance and leasing teams. A high school diploma or GED is required, with experience in clerical or customer service
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