Tenant Experience Coordinator

Willow-Bridge-Property-Compan; Clayton (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k) retirement savings plan

Paid time off

Job summary

Lincoln Property Company is seeking a Tenant Services Coordinator to elevate the tenant experience and support occupancy within our properties. The role focuses on administrative tasks, tenant communications, and coordinating services to ensure timely responses.

The position is 100% in-office and requires strong MS Office skills, organization, and the ability to manage multiple tasks, including invoicing, move-in/out coordination, and event support.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Proficient in Microsoft Office Suite and basic math for invoices and billing.
• Strong organizational and communication skills; ability to exchange straightforward information with tenants and team.

Responsibilities

• Assist teams with administrative tasks including answering phones and maintaining files.
• Manage the work order system and assist with emergency procedures and fire drill preparations.
• Process and code invoices; prepare tenant work orders for monthly billbacks.
• Respond to tenant needs and coordinate with building staff to resolve issues.
• Coordinate move-in/move-out documentation and review COIs for accuracy.
• Maintain tenant contact lists and support tenant events and conferences.
• Contribute to process improvements in tenant outreach programs.
• Perform other duties as assigned.

Skills

Strong organizational skills

Excellent communication

Microsoft Office proficiency

Attention to detail

Education

High School Diploma/GED or equivalent

Bachelor's Degree preferred

Tools

Microsoft Office Suite

Job description

Lincoln Property Company is seeking a Tenant Services Coordinator to elevate the tenant experience and support occupancy within our properties. The role focuses on administrative tasks, tenant communications, and coordinating services to ensure timely responses.

The position is 100% in-office and requires strong MS Office skills, organization, and the ability to manage multiple tasks, including invoicing, move-in/out coordination, and event support.