Temporary Service Advisor – Path to Permanent

Jx-Enterprise; Elmhurst (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation package

Job summary

JX Enterprises, Inc. is seeking a Service Advisor in Elmhurst, IL. This temporary role offers opportunities to transition to a permanent position and transfer to Bolingbrook.

Shift: Tue-Fri 7:00am–5:00pm and Saturday 8:00am–Noon, with a focus on delivering exceptional customer service in a busy shop environment. You will schedule repairs, document diagnostics, liaise with customers and insurers, manage timelines and invoicing, and collaborate with teammates to create positive experiences for our

Qualifications

• High school diploma or equivalent.
• Three (3) years of related automotive repair facility or heavy-duty truck experience preferred.
• Intermediate computer skills in Microsoft Windows; demonstrated skills in computer-generated business systems.
• Valid driver's license; CDL required, or ability to obtain.
• Priority setting skills.
• Customer service skills.
• Technical skills/knowledge.
• Dependable and reliable attendance.
• Mindset with entrepreneurial spirit and ongoing professional development.

Responsibilities

• Process all shop repair orders by scheduling and assigning work to shop Associates.
• Document and diagnose necessary repairs by taking photographs.
• Communicate with customers and insurance companies to obtain necessary authorization and documentation.
• Monitor job schedules to ensure timeliness of repairs and pricing.
• Complete invoicing and collections procedures in a timely manner.
• Collaborate with team members and leadership to cultivate positive experiences for customers.
• Perform other duties as assigned to support business.

Skills

Customer service

Technical skills

Attention to detail

Communication

Education

High school diploma or equivalent

Tools

Windows computer systems

Business software

Job description

JX Enterprises, Inc. is seeking a Service Advisor in Elmhurst, IL. This temporary role offers opportunities to transition to a permanent position and transfer to Bolingbrook.

Shift: Tue-Fri 7:00am–5:00pm and Saturday 8:00am–Noon, with a focus on delivering exceptional customer service in a busy shop environment. You will schedule repairs, document diagnostics, liaise with customers and insurers, manage timelines and invoicing, and collaborate with teammates to create positive experiences for our