Temporary Resident Advocate — Housing Stability & Support

HomeFirst; San Jose, Northern (CA, KY); Hybrid; USD 39,000 - 44,000; Full time

Job summary

HomeFirst in San Jose, CA seeks a Temporary Resident Advocate for the Emergency Interim Housing First Street program. The role covers day shifts on a five-day workweek, focusing on safety, client-centered care, and connecting residents with housing resources.

Responsibilities include intake, housing plan development, and facilitating access to clinical and support services, with emphasis on Trauma Informed Care and Crisis Prevention methods.

Qualifications

• AA degree (or equivalent) in social services or related field.
• Sensitivity to the needs of unhoused individuals.
• Experience working with unhoused population.

Responsibilities

• Direct client service and supervision of program participants and guests.
• Lead on-site workshops for participants on a weekly basis.
• Maintain HMIS intake and ensure confidentiality of participants.
• Respond to crises using de-escalation and supportive techniques.

Skills

Client service planning

Interpersonal skills

Documentation & HMIS

Crisis intervention

Team collaboration

Education

AA degree or 2 years higher education

Experience in social services

Job description

HomeFirst in San Jose, CA seeks a Temporary Resident Advocate for the Emergency Interim Housing First Street program. The role covers day shifts on a five-day workweek, focusing on safety, client-centered care, and connecting residents with housing resources.

Responsibilities include intake, housing plan development, and facilitating access to clinical and support services, with emphasis on Trauma Informed Care and Crisis Prevention methods.