Temporary Receptionist & Administrative Assistant

Ford Insurance Agency; Traverse City (MI); On-site; USD 21,000 - 28,000; Part time

Job summary

Ford Insurance Agency, Inc. seeks a Temporary Receptionist and Administrative Assistant in Traverse City, MI. The role supports daily operations at the front desk, handles calls, mail, and data entry, and assists internal teams with administrative tasks.

This temporary position begins in November 2026 and ends January 29, 2027, with potential for future opportunities within the agency. Strong communication and organizational skills are essential.

Qualifications

• Entry level position.
• Prior experience in receptionist/front desk/administrative support preferred.
• Insurance agency or financial services experience is a plus, but not required.

Responsibilities

• Greet visitors warmly and route them to the appropriate team.
• Answer calls and manage agency email inbox and voicemails.
• Process mail, filing, scanning, and data entry; update records.
• Coordinate agency events and internal meetings; provide backup support.

Skills

Client interaction

Communication

Organization

Attention to detail

Initiative

Tech-savvy

Education

High school diploma or GED

Tools

Microsoft Office

Job description

If you are a results-driven, insurance professional with a passion for sales and a commitment to client satisfaction, we want to hear from you. Please browse open positions below.

Position:Temporary Receptionist & Administrative Assistant

Location: Traverse City, MI

Remote Status: On-Site

Job Id:111

# of Openings:1

Position / Summary
The Temporary Receptionist and Administrative Assistant serves as the first point of contact for our clients and guests. This role helps to ensure the office runs efficiently by supporting daily operations, managing front desk responsibilities, and assisting internal teams with administrative tasks. Your professionalism, attention to detail, and positive attitude will help create a welcoming and productive environment.

This is a temporary role beginning in November 2026 and ending January 29th, 2027. There is no direct opportunity for continued employment; however, we are excited to get to know the person stepping into this role and would be excited to consider them for other roles within the agency in the future as they become available.

Key Responsibilities

Front Desk Duties

• Greet all visitors warmly and professionally; notify appropriate team members upon their arrival.
• Promptly answer incoming phone calls; route calls to the appropriate departments or team members.
• Monitor general agency email inbox, voicemails, and direct inquiries accordingly.
• Maintain a clean, organized, and welcoming front desk and lobby area.

Administrative Support

• Sort and distribute incoming mail; prepare outgoing mail and shipments as needed.
• Perform general administrative tasks including filing, scanning, and copying.
• Keep customer and contact records updated in the agency management system.
• Order and track inventory of office and building supplies.

Internal Support & Special Projects

• Support agents and staff by assisting with follow-up communications or light data entry.
• Help coordinate agency events, internal meetings, or celebrations.
• Provide backup support for other administrative roles when needed.

Other duties as necessary.

Skills / Competencies

• Friendly, professional, and comfortable engaging with clients and visitors in person and over the phone.
• Excellent communication and organizational skills.
• Strong attention to detail and ability to multitask.
• Self-motivated and takes initiative to solve problems or improve processes.
• Intermediate Microsoft Office skills, and tech savvy to learn other office software.

Qualifications

• Experience: Entry level position. Prior experience in a receptionist, front desk, or administrative support role preferred. Insurance agency or financial services experience is a plus, but not required
• Education: High school diploma or G.E.D required
• Physical Requirements: This position primarily involves sedentary work performed in an office environment. The employee must be able to remain in a seated position for extended periods while using a computer and telephone. Frequent use of hands and fingers is required for typing, data entry, and handling documents. The role may occasionally require standing, walking short distances, and lifting or moving items up to 10 pounds (such as files or office supplies). Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.