Administrative Assistant

Tropolis Insurance; Northville (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Tropolis Insurance in Northville is looking for an Administrative Assistant who is friendly, dependable, and organized to join our team. You will help keep the office running smoothly and provide excellent client service.

This role supports daily operations, answers phones, schedules appointments, handles data entry, and assists with paperwork while maintaining a welcoming office environment.

Qualifications

• Friendly, professional, and dependable is required.
• Strong communication and organizational skills are essential.
• Detail-oriented with the ability to multitask and manage multiple priorities.
• Comfortable working with clients and handling phone calls.
• Basic computer skills required; prior office experience is a plus.
• Insurance industry experience is a bonus but not required.

Responsibilities

• Assist with day-to-day administrative and office tasks.
• Answer and direct phone calls and respond to client inquiries.
• Greet clients and provide a friendly, professional experience.
• Schedule appointments and maintain calendars.
• Assist with paperwork, filing, data entry, and other office duties.
• Support the team with various administrative needs.
• Help maintain an organized and welcoming office environment.

Skills

Friendly demeanor

Strong communication

Organizational skills

Detail oriented

Multitasking

Phone etiquette

Basic computer skills

Job description

Employment Type: Monday - Friday, 10:00 AM - 3:30 PM

Tropolis is a leading national insurance brokerage focused on combining technology and data to drive growth, improve employee experience, and deliver exceptional customer service. Our mission, Insuring Tomorrow Together, reflects our commitment to being a trusted brokerage, embracing innovation, and building a collaborative culture with our agency partners, customers, carriers, and communities.

Position Overview

Tropolis is seeking a friendly, dependable, and organized Administrative Assistant to join our team in Northville. This is a great opportunity for someone who enjoys working with people, staying organized, and helping keep the office running smoothly.

Full Title: Administrative Assistant

Employment Type: Monday - Friday, 10:00AM - 3:30PM

Key Responsibilities

• Assist with day-to-day administrative and office tasks
• Answer and direct phone calls and respond to client inquiries
• Greet clients and provide a friendly, professional experience
• Schedule appointments and maintain calendars
• Assist with paperwork, filing, data entry, and other office duties
• Support the team with various administrative needs
• Help maintain an organized and welcoming office environment

Qualifications

Required

• Friendly, professional, and dependable
• Strong communication and organizational skills
• Detail-oriented with the ability to multitask
• Comfortable working with clients and handling phone calls
• Basic computer skills
• Previous administrative or office experience is a plus
• Insurance industry experience is a bonus, but not required

Tropolis is an Equal Opportunity Employer and celebrates diversity in all forms. We are committed to creating an inclusive environment for all employees.

Working for Tropolis means being part of creating a dynamic, passionate, and fast-growing work environment that puts you first.