Temporary Receptionist

Northwest Administrators, Inc

Portland (OR)

On-site

USD 25,430 - 34,991

Part time

14 days+

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Benefits offered by this job

Union scale wages

Employer provided pension

Good work-life balance

Job summary

A leading benefits administration firm is seeking an enthusiastic entry-level customer service representative in Portland, Oregon. This position includes fully paid training, the chance to work in a supportive team environment, and competitive wages starting at $18.46/hr. Responsibilities include managing phone calls, messages, and other reception tasks. Candidates should have strong organizational and communication skills, with a preference for bilingual (Spanish) applicants.

Qualifications

Passion for customer service and ability to deliver exceptional service.
Ability to prioritize workloads and have strong analytical skills.
Fluent in Spanish preferred.

Responsibilities

Answer phone calls and route them appropriately.
Take messages, re-route calls, and manage faxes and deliveries.
Perform switchboard operations and reception duties.

Skills

Organizational skills

Verbal communication

Interpersonal skills

Customer service mindset

Attention to detail

Proficiency in Excel

Proficiency in Word

Bilingual (Spanish)

Job description

Overview

Be among the first 25 applicants. Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales call center, you could find the career boost you’re looking for!

What you'll be doing...

Answer phone calls and routing them appropriately
Take messages, re-route calls, and route faxes and deliveries
Open and closing tasks related to switchboard operations and the reception area
Other duties as assigned.

Who you are...

Organized. Able to juggle and prioritize workloads, have strong analytical skills
Communicator. Strong verbally and in writing including interpersonal skills
Service Minded. Passionate about customer service -- delivering it like you expect to receive it
Detailed. Attentive to detail with excellent problem-solving skills
Technically Savvy. Proficient with technology, basic level with Excel and Word
Bilingual. Fluent in Spanish (highly preferred)

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect...

Union scale wages, raises every 6 months, starting at $18.46/hr. up to $25.40/hr.
Employer provided/fully funded Defined Benefit Pension
Strong team environment with good work-life balance

EEO and accommodation

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at HR@nwadmin.com to request accommodation.

Northwest Administrators Inc. | Privacy Policy (nwadmin.com)

Job details