Scan Clerk

Northwest Administrators, Inc; Seattle (WA); On-site; USD 27,400 - 36,217; Full time

Benefits offered by this job

Union scale wages

Employer provided/fully funded pension

Paid Leave and Holidays

Strong work-life balance

Job summary

A leading employee benefits administration firm in Seattle is seeking candidates for an entry-level customer service position. This role includes responsibilities such as sorting mail and updating databases, all while providing excellent customer support. Successful candidates will receive fully paid training and can expect a supportive work environment with benefits including union scale wages starting at $19.89/hr. to $26.29/hr. If you are service-minded and detail-oriented, this is the opportunity for you.

Qualifications

• Strong analytical skills and able to prioritize workloads.
• Exceptional verbal and written communication skills.
• Passionate about delivering customer service.
• Attention to detail with excellent problem-solving abilities.
• Basic proficiency in Excel and Word.

Responsibilities

• Sort, prioritize, and distribute incoming mail.
• Scan and upload various documents into the system.
• Index documents to processing queue.
• Update data with database information.
• Prepare scanned documents for off-site storage.

Skills

Organized

Communicator

Service Minded

Detailed

Technically Savvy

Tools

Excel

Word

Job description

Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this data entry position, you could find the career boost you’re looking for!

Responsibilities

• Sorting, prioritizing, and distributing incoming mail
• Scanning and uploading various documents into a computer application
• Indexing documents to processing queue
• Updating data with information found in our database
• Preparing scanned documents for off-site storage

Qualifications

• Organized. Able to juggle and prioritize workloads, have strong analytical skills
• Communicator. Strong verbally and in writing including interpersonal skills
• Service Minded. Passionate about customer service--delivering it like you expect to receive it
• Detailed. Attentive to detail with excellent problem-solving skills
• Technically Savvy. Proficient with technology, basic level with Excel and Word

About Us

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from training and development opportunities and can expect a better-than-market benefits package.

Benefits

• Union scale wages, raises every 6 months, starting at $19.89/hr. up to $26.29/hr.
• Employer provided/fully funded Defined Benefit Pension
• Up to 8.6 days of Paid Leave and 10 Holidays
• Strong team environment with good work-life balance

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [e-mail] to request accommodation.