Receptionist

RTI - Rural Telephone Company; Glenns Ferry (ID); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance Benefits - Medical, Dental, Vision

8 Paid Holidays

401(k) plan with company match

On-site company gym

Job summary

A local telecommunications firm in Glenns Ferry, Idaho is seeking a proactive Receptionist to provide comprehensive support to the team. The ideal candidate will manage multiple tasks efficiently, ensuring the smooth operation of the office and effective communication within the organization. Responsibilities include serving as the primary contact for calls and walk-in customers, handling payments, and managing travel arrangements. A competitive benefits package is offered, including health insurance and a 401(k) plan.

Qualifications

• Excellent phone etiquette and interpersonal skills for interacting with clients and team members.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (especially Outlook) is a plus.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
• A proactive approach to problem-solving and the ability to work independently or as part of a team.
• Ability to read, write and speak fluent English, preference would be Bilingual (Spanish).

Responsibilities

• Serve as the primary contact for incoming phone calls and walk-in customers.
• Accept and route customer calls in a friendly and professional manner.
• Receive and process payments from walk-in customers.
• Make travel arrangements for managers as requested.
• Sort and distribute incoming mail.
• Handle company deposits and deliver afternoon mail to the Post Office.
• Keep work area clean and organized.

Skills

Phone etiquette

Interpersonal skills

Organizational skills

Microsoft Office Suite

Confidentiality

Problem-solving

Bilingual (Spanish)

Job description

Job Overview

We are seeking a highly organized and proactive Receptionist to provide comprehensive support to our team. The ideal candidate will possess exceptional communication skills, a strong attention to detail, and the ability to manage multiple tasks efficiently. This role is crucial in ensuring the smooth operation of our office and facilitating effective communication within the organization.

Responsibilities

• Serve the primary contact for incoming phone calls and walk-in customers.
• Accept and route customer calls in a friendly and professional manner.
• Receive and process payments from walk-in customers and back up payments from call in customers.
• Make travel arrangements for managers and other employees as requested. This includes class registration and hotel, travel and car rental reservations.
• Sort and distribute incoming mail.
• Handle company deposits and deliver afternoon mail to the Post Office.
• Work as a team member, implementing good verbal and written skills.
• Keep work area clean and organized; including the lobby.

Qualifications

• Excellent phone etiquette and interpersonal skills for interacting with clients and team members.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Proficiency in Microsoft Office Suite (especially Outlook) is a plus.
• Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
• A proactive approach to problem-solving and the ability to work independently or as part of a team.
• Ability to read, write and speak fluent English, preference would be Bilingual (Spanish)

Benefits

• Health Insurance Benefits - Medical, Dental, Vision, LTD, and Life Insurance
• 8 Paid Holidays and Additional Paid Time Off
• Financial Wellness - 401(k) plan with 3% company match, Safe Harbor Contributions and Profit Sharing
• On-site company gym with a tanning bed

Rural Telephone Company is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law.

Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Telecommunications