Receptionist

Northwest Administrators, Inc; Seattle (WA); On-site; USD 29,439 - 40,391; Full time

Benefits offered by this job

Union scale wages

Employer provided Defined Benefit Pension

Paid Leave and Holidays

Strong team environment

Job summary

An industry leader in employee benefits administration is seeking an entry-level customer service representative in Seattle, offering fully paid training. Responsibilities include answering and routing calls, assisting walk-in customers, and managing operational tasks in a supportive team environment. Benefits include union wages starting at $21.37/hr, employer-funded pension, and up to 8.6 days of paid leave. The organization values diversity and is committed to equal employment opportunities.

Qualifications

• Excellent communication skills both written and verbal.
• Ability to work with minimal supervision while supporting team activities.
• Strong organizational and time management skills with the ability to multitask.

Responsibilities

• Answer phone calls and route them appropriately.
• Assist walk-in customers with or without appointments.
• Manage operational tasks related to the reception area.
• Take messages and reroute calls.
• Handle other projects and tasks as assigned.

Skills

Customer service excellence

Excellent interpersonal skills

Strong organizational skills

Time management

Team player

Job description

2 days ago Be among the first 25 applicants

Are you looking for an entry level customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales customer service role, you could find the career boost you’re looking for!

What you’ll be doing...

• Answering phone calls and routing them as appropriate
• Taking messages, rerouting calls, routing faxes and deliveries
• Assist walk in customers who have arrived with or without appointments
• Open and close tasks related to operations and the reception area
• Other projects and tasks as assigned

Who you are...

• Service Minded. Deliver customer service with excellence
• Communicator. Excellent interpersonal and communication skills both written and verbal
• Organized. Strong organizational and time management skills with ability to multitask
• Team Player. Work with minimal supervision but also support team activities

Who we are …

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi- employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

• Union scale wages, raises every 6 months, starting at $21.37 up to $29.32/hr.
• Employer provided/fully funded Defined Benefit Pension
• Up to 8.6 days of Paid Leave and 10 Holidays
• Strong team environment with good work-life balance

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [e-mail] to request accommodation.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Technology, Information and Internet