Temporary Public Benefits Navigator

Socket.dev; Quincy (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Bay State Community Services in Quincy, MA is seeking a compassionate Temporary Public Benefits Coordinator to join the Quincy Community Justice Support Center (CJSC).

You will work directly with individuals to identify, apply for, and maintain access to public benefits and community resources, helping clients navigate complex systems and reduce barriers to stability while connecting them with essential services.

Qualifications

• Associates Degree in Human Services related field required.
• At least one year of experience engaging in case management activities.
• Strong Computer Skills.
• Valid MA driver's license with acceptable driving record, reliable transportation and proof of insurance.
• Background check as required by program.

Responsibilities

• Conduct intake interviews with Support Center clients to ascertain essential needs such as housing, food, healthcare, and personal finance.
• Receive information from actuarial risk/needs assessment tools to assist in determining client essential needs.
• Within a Counselor Designated Organization (CDO), be, or become a Certified Application Coordinator to submit electronic benefits applications to MassHealth.
• Under the auspices of the vendor organization, access DTA Connect to submit electronic benefits applications to SNAP for the client.
• Have a mastery of eligibility requirements for SSI and SSDI and support eligible clients in their application for SSI or SSDI benefits.
• Have a mastery of eligibility requirements for veterans benefits and support eligible clients in their application for such benefits.
• Engage in continuing outreach to state agencies to develop the latest information about benefits programs.
• Engage in community outreach, as needed, to develop leads on benefit programs, whether public or private, to address unmet essential needs of clients.
• Cross train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols as needed.
• Assist with urine collection; follow and maintain Chain of Custody
• Assist with breath alcohol testing; follow breath alcohol testing protocol

Skills

Strong Computer Skills

Case management experience

Education

Associate Degree in Human Services related field

Job description

Bay State Community Services in Quincy, MA is seeking a compassionate Temporary Public Benefits Coordinator to join the Quincy Community Justice Support Center (CJSC).

You will work directly with individuals to identify, apply for, and maintain access to public benefits and community resources, helping clients navigate complex systems and reduce barriers to stability while connecting them with essential services.