Temporary Public Benefits Coordinator - Boston CJSC

Bay State Community Services Inc; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Bay State Community Services seeks a compassionate professional to support clients applying for SNAP, SSDI and other state benefits. You will conduct intake interviews to assess housing, food, healthcare and personal finance needs, and help clients navigate access to these benefits.

Within a Counselor Designated Organization, you will submit electronic applications, maintain eligibility knowledge, and collaborate with state agencies.

Qualifications

• Associates Degree in Human Services related field required.
• At least one year of experience engaging in case management activities.
• Strong computer skills.
• Valid MA driver's license with acceptable driving record and proof of insurance.
• Background check as required by program.

Responsibilities

• Conduct intake interviews to ascertain housing, food, healthcare, and personal finance needs.
• Receive information from assessment tools to help determine client essentials.
• Submit electronic benefits applications to MassHealth as a Certified Application Coordinator.
• Submit SNAP applications via DTA Connect for clients.
• Master eligibility for SSI/SSDI and veterans benefits; assist with applications.
• Engage with state agencies to stay updated on benefits programs.
• Engage in community outreach to develop leads for benefit programs.
• Cross-train in risk assessment tools and treatment planning; assist with urine collection and breath testing as required.

Skills

Case management

Outreach

Documentation

Computer skills

Communication

Education

Associate Degree in Human Services related field

Job description

Description

Come take part in this exciting, new criminal justice focused role. In this role, you will have the integral responsibility of ensuring that our individuals have successfully applied and gained access to affordable state benefits such as SNAP and Social Security Disability Income (SSDI).

What You Will Be Doing to Make a Difference...

• Conduct intake interviews with Support Center clients to ascertain essential needs such as housing, food, healthcare, and personal finance.
• Receive information from actuarial risk/needs assessment tools to assist in determining client essential needs.
• Within a Counselor Designated Organization (CDO), be, or become a Certified Application Coordinator to submit electronic benefits applications to MassHealth.
• Under the auspices of the vendor organization, access DTA Connect to submit electronic benefits applications to SNAP for the client.
• Have a mastery of eligibility requirements for SSI and SSDI and support eligible clients in their application for SSI or SSDI benefits.
• Have a mastery of eligibility requirements for veterans benefits and support eligible clients in their application for such benefits.
• Engage in continuing outreach to state agencies to develop the latest information about benefits programs.
• Engage in community outreach, as needed, to develop leads on benefit programs, whether public or private, to address unmet essential needs of clients.
• Cross train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols as needed.
• Assist with urine collection; follow and maintain Chain of Custody.
• Assist with breath alcohol testing; follow breath alcohol testing protocol.

This role is not eligible for standard BSCS benefits.

Requirements

Qualifications/Credentials

• Associates Degree in Human Services related field required
• At least one year of experience engaging in case management activities
• Strong Computer Skills
• Valid MA driver’s license acceptable driving record, reliable transportation and proof of insurance
• Acceptable background record check as required by program

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.