Temporary Public Benefits Coordinator - Quincy CJSC

Bay State Community Services Inc; Quincy (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Bay State Community Services is seeking a Temporary Public Benefits Coordinator for the Quincy Community Justice Support Center. The role focuses on helping clients identify, apply for, and maintain access to public benefits and community resources.

You will support intake, eligibility, and advocacy within a compassionate team. The assignment ends on November 30, 2026; MA drivers license and strong computer skills are required.

Qualifications

• Associates degree in human services or related field is required.
• Experience with case management and benefits navigation preferred.
• Proficiency with computers and standard software required.
• Valid Massachusetts driver's license and reliable transportation needed.

Responsibilities

• Conduct intake interviews to identify housing, food, healthcare, and budgeting needs.
• Utilize assessment tools to determine client essential needs and eligibility.
• Submit electronic benefits applications to MassHealth and SNAP as needed.
• Assist clients with SSI/SSDI and veterans benefits applications as applicable.
• Engage with state agencies and community partners to stay updated on programs.
• Support outreach to address unmet needs and connect clients to resources.
• Assist with urine collection and breath alcohol testing in accordance with protocols.

Skills

Case management

Benefits navigation

Public benefits applications

Computer skills

Driver's license (MA)

Education

Associates Degree in Human Services related field

Job description

Description

Bay State Community Services (BSCS) is seeking a compassionate, organized, and resourceful Temporary Public Benefits Coordinator to join our team at the Quincy Community Justice Support Center (CJSC).

The Public Benefits Coordinator works directly with individuals served by the CJSC to help them identify, apply for, and maintain access to public benefits and community resources. This position plays an important role in reducing barriers to stability by helping participants navigate complex benefit systems and connect with essential services.

This is a great opportunity for someone with experience in human services, case management, benefits navigation, or community-based services who enjoys helping individuals access the resources they need.

What You Will Be Doing to Make a Difference...

• Conduct intake interviews with Support Center clients to ascertain essential needs such as housing, food, healthcare, and personal finance.
• Receive information from actuarial risk/needs assessment tools to assist in determining client essential needs.
• Within a Counselor Designated Organization (CDO), be, or become a Certified Application Coordinator to submit electronic benefits applications to MassHealth.
• Under the auspices of the vendor organization, access DTA Connect to submit electronic benefits applications to SNAP for the client.
• Have a mastery of eligibility requirements for SSI and SSDI and support eligible clients in their application for SSI or SSDI benefits.
• Have a mastery of eligibility requirements for veterans benefits and support eligible clients in their application for such benefits.
• Engage in continuing outreach to state agencies to develop the latest information about benefits programs.
• Engage in community outreach, as needed, to develop leads on benefit programs, whether public or private, to address unmet essential needs of clients.
• Cross train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols as needed.
• Assist with urine collection; follow and maintain Chain of Custody
• Assist with breath alcohol testing; follow breath alcohol testing protocol

This role is not eligible for standard BSCS benefits.

This role is temporary and the assignment is scheduled to end on November 30, 2026.

Requirements

Qualifications/Credentials

• Associates Degree in Human Services related field required
• At least one year of experience engaging in case management activities
• Strong Computer Skills
• Valid MA driver’s license acceptable driving record, reliable transportation and proof of insurance
• Acceptable background record check as required by program

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.