Public Benefits Navigator (Temporary)

Bay State Community Services Inc; Quincy (MA); On-site; USD 42,000 - 64,000; Full time

Job summary

Bay State Community Services is seeking a Temporary Public Benefits Coordinator for the Quincy Community Justice Support Center. The role focuses on helping clients identify, apply for, and maintain access to public benefits and community resources.

You will support intake, eligibility, and advocacy within a compassionate team. The assignment ends on November 30, 2026; MA drivers license and strong computer skills are required.

Qualifications

• Associates degree in human services or related field is required.
• Experience with case management and benefits navigation preferred.
• Proficiency with computers and standard software required.
• Valid Massachusetts driver's license and reliable transportation needed.

Responsibilities

• Conduct intake interviews to identify housing, food, healthcare, and budgeting needs.
• Utilize assessment tools to determine client essential needs and eligibility.
• Submit electronic benefits applications to MassHealth and SNAP as needed.
• Assist clients with SSI/SSDI and veterans benefits applications as applicable.
• Engage with state agencies and community partners to stay updated on programs.
• Support outreach to address unmet needs and connect clients to resources.
• Assist with urine collection and breath alcohol testing in accordance with protocols.

Skills

Case management

Benefits navigation

Public benefits applications

Computer skills

Driver's license (MA)

Education

Associates Degree in Human Services related field

Job description

Bay State Community Services is seeking a Temporary Public Benefits Coordinator for the Quincy Community Justice Support Center. The role focuses on helping clients identify, apply for, and maintain access to public benefits and community resources.

You will support intake, eligibility, and advocacy within a compassionate team. The assignment ends on November 30, 2026; MA drivers license and strong computer skills are required.