Public Benefits Access Specialist

Bay State Community Services Inc; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Bay State Community Services seeks a compassionate professional to support clients applying for SNAP, SSDI and other state benefits. You will conduct intake interviews to assess housing, food, healthcare and personal finance needs, and help clients navigate access to these benefits.

Within a Counselor Designated Organization, you will submit electronic applications, maintain eligibility knowledge, and collaborate with state agencies.

Qualifications

• Associates Degree in Human Services related field required.
• At least one year of experience engaging in case management activities.
• Strong computer skills.
• Valid MA driver's license with acceptable driving record and proof of insurance.
• Background check as required by program.

Responsibilities

• Conduct intake interviews to ascertain housing, food, healthcare, and personal finance needs.
• Receive information from assessment tools to help determine client essentials.
• Submit electronic benefits applications to MassHealth as a Certified Application Coordinator.
• Submit SNAP applications via DTA Connect for clients.
• Master eligibility for SSI/SSDI and veterans benefits; assist with applications.
• Engage with state agencies to stay updated on benefits programs.
• Engage in community outreach to develop leads for benefit programs.
• Cross-train in risk assessment tools and treatment planning; assist with urine collection and breath testing as required.

Skills

Case management

Outreach

Documentation

Computer skills

Communication

Education

Associate Degree in Human Services related field

Job description

Bay State Community Services seeks a compassionate professional to support clients applying for SNAP, SSDI and other state benefits. You will conduct intake interviews to assess housing, food, healthcare and personal finance needs, and help clients navigate access to these benefits.

Within a Counselor Designated Organization, you will submit electronic applications, maintain eligibility knowledge, and collaborate with state agencies.