Temporary Police Dispatcher

UWSTP University of Wisconsin Stevens Point; United States; Vor Ort; USD 22.000 - 29.000; Vollzeit

Zusammenfassung

University of Wisconsin-Stevens Point seeks aTemporary Police Dispatcher to join the Campus Police and Security Services. You will be the first contact for the campus community and visitors, handling calls, walk-ins, and issuing campus-wide emergency notifications using radios, phones, and computers.

Applicants must stay calm under pressure, multitask, and maintain accurate reports while following university policies. Hours vary with some weekend shifts; position capped at 1,040 hours/year.

Qualifikationen

• Minimum of a high school diploma or equivalent.
• Required to become certified and maintain certification with WI DOJ TIME System.
• Must be able to operate MS Office applications including Word and Excel and Outlook.

Aufgaben

• Schedule logistics and secure resources for response to emergency incidents.
• Document incidents accurately and adhere to policies and regulations.
• Operate police radios, phone consoles, and related equipment to receive and process requests and information.
• Troubleshoot, triage, and escalate issues per policy.
• Communicate clearly and provide detailed instructions during high-stress emergencies.
• UW-Stevens Point Police and Security Services operates 24/7 to protect the campus.

Kenntnisse

Communication

Calm under pressure

Multi-tasking

Attention to detail

Discretion with confidential info

Customer service

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Two-way radios

Phone consoles

Jobbeschreibung

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title: Temporary Police Dispatcher Job Category: University Staff Employment Type: Temporary (Fixed Term) Job Profile: Police Dispatcher I

Job Duties

The Police Dispatcher position works within the UW-Stevens Point Police and Security Services Department. This position is most often the first contact with our campus community and the public through phone and face to face walk-ins. This position provides critical communication via two-way radios, telephones and computers for the Campus police and security working in the field as well as coordinating internal and external communications for emergency campus wide alerts. This candidate must be able to prioritize, multitask and remain calm during stressful incidents. The Campus Police Department serves as a hub of all alarms and notification systems that are crucial to the safety of the UW-Stevens Point campus. This candidate must maintain an excellent understanding of Department and University policies and procedures. The candidate is accountable for accurate police reports, dispatch logs and police records which are always sensitive and often highly confidential in nature. This position plays a key role in the maintenance, creation, and dissemination of Clery and UCR required crime and activity statistics.

Shift

Hours will vary. Some weekend shifts required. As needed basis.

Duration

Maximum 1,040 hours in 12-month period.

Key Job Responsibilities

• Schedules logistics and secures resources for response to emergency incidents for the institution
• Documents incidents accurately and adheres to all applicable policies, rules, and regulations
• Operates police radios, phone consoles, and various equipment and technologies to receive and processes requests and information from institutional affiliates, law enforcement, and other public safety agencies
• Troubleshoots, triages, and escalates issues according to established policies and procedures
• Communicates effectively and provides accurate and detailed instructions to all types of audiences in high stress emergency situations
• Department: University Police and Security Services is the UW-Stevens Point’s law enforcement authority, operating 24 hours a day, 7 days a week, 365 days a year. The primary goal is the protection of the University, its occupants, and the surrounding community. University Police operate in a full law enforcement capacity.

Compensation

$18/hour minimum, based on qualifications and experience

Required Qualifications

• Minimum of high school diploma or equivalent.
• Required to become certified and maintain certification with WI DOJ TIME System. This certification requires an extensive background and criminal history check.
• Knowledge and experience in the use of computer software including Microsoft Office Suite (i.e. Word, Excel).
• Knowledge and experience in the use of e-mail (i.e. Outlook) functions.
• Knowledge of proper telephone etiquette.
• Skilled in the operation of multi-lined telephones.
• The ability to remain calm in outwardly stressful incidents.
• This position primarily works alone and is limited to the immediate dispatch office/areas during the working hours.
• Effective oral and written communication skills.
• The ability to multi-task when necessary.
• Possess attention to details and timelines/due dates despite frequent interruptions.
• Ability to coordinate projects, work independently and to independently set priorities to meet the demands of the position.
• Knowledge of office practices and procedures.
• Ability to use discretion and good judgment regarding confidential information.
• Ability to meet and work effectively with people across multiple levels of the organization.
• Ability to perform repetitive motions associated with keyboarding required for typing or word processing.
• Ability and willingness to maintain and enhance professional competencies by participating in professional development workshops, seminars, and training sessions related to current position responsibilities.
• WI DOJ TIME System Certified

Preferred Qualifications

• Knowledge of policies and procedures of a law enforcement or public safety unit.
• Advanced computer skills and knowledge.
• Prior dispatch experience.
• Experience with two-way radio use and etiquette.
• WI DOJ TIME System Certified

Special Notes

Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.stevenspointarea.com. Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affi... The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

UW is an Equal Opportunity Employer: Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

The Universities of Wisconsin serve approximately 161,000 students. Awarding nearly 37,000 degrees annually, the Universities of Wisconsin is Wisconsin’s talent pipeline, putting graduates in position to increase their earning power, contribute to their communities, and make Wisconsin a better place to live. Nearly 90 percent of in-state Universities of Wisconsin graduates stay in Wisconsin five years after earning a degree – with a median salary of more than $66,000. The Universities of Wisconsin provides a 23:1 return on state investment. The Universities of Wisconsin also contribute to the richness of Wisconsin’s culture and economy with groundbreaking research, new companies and patents, and boundless creative intellectual energy. The Universities of Wisconsin and its employees are purpose-driven, people-focused, and committed to stewardship.