Temporary Patient Access & Scheduling Specialist II

Dignity Health Medical Group; United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Dignity Health Medical Foundation clinics are seeking a Medical Office Representative to greet patients and serve as the primary phone contact. You will communicate and distribute messages, collect demographics and insurance information, and help keep the clinic running smoothly.

You will schedule appointments using an electronic practice management system, verify health plan eligibility, and perform other clerical duties to support daily operations and patient care initiatives.

Qualifications

• Six months' experience in outpatient setting preferred
• Excellent interpersonal, organizational, and customer service skills are essential
• Keyboarding skills and ability to use computer equipment and software are required

Responsibilities

• Greet patients and provide excellent customer service to patients, physicians, and visitors
• Serve as the primary phone contact for the clinic and distribute messages
• Collect and update demographics and insurance information; verify health plan eligibility; take messages and schedule appointments using an electronic practice management system

Skills

Customer service

Interpersonal skills

Telephone etiquette

Education

High School diploma

Tools

Practice management software

Job description

Dignity Health Medical Foundation clinics are seeking a Medical Office Representative to greet patients and serve as the primary phone contact. You will communicate and distribute messages, collect demographics and insurance information, and help keep the clinic running smoothly.

You will schedule appointments using an electronic practice management system, verify health plan eligibility, and perform other clerical duties to support daily operations and patient care initiatives.