Temp Medical Office Rep II: Patient Care & Scheduling

CommonSpirit Health; Live Oak (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Dignity Health Medical Foundation clinics seek a Medical Office Representative to greet patients, handle calls, collect demographics and insurance data, and distribute messages. You will schedule appointments, verify eligibility, and perform essential clerical duties to support daily clinic operations.

The ideal candidate has at least six months in outpatient reception, a High School diploma, and strong interpersonal, organizational, and customer service skills.

Qualifications

• Six months’ experience in an outpatient setting as a Medical Office Receptionist or equivalent in a high-volume environment.
• High School diploma or equivalent.
• Excellent interpersonal, organizational, and customer service skills are essential.
• Familiarity with electronic practice management systems is preferred.

Responsibilities

• Greet patients, physicians and visitors, providing excellent customer service.
• Serve as primary phone contact for incoming calls and relay messages promptly.
• Collect and update demographics and insurance information; verify health plan eligibility.
• Schedule appointments using an electronic practice management system; perform clerical tasks as needed.
• Support daily clinic operations and contribute to patient care initiatives.

Skills

Customer service

Interpersonal skills

Organizational skills

Active listening

Empathy

Phone etiquette

Multiline phones

Keyboarding

Education

High school diploma or equivalent

Tools

Electronic practice management system

Job description

Dignity Health Medical Foundation clinics seek a Medical Office Representative to greet patients, handle calls, collect demographics and insurance data, and distribute messages. You will schedule appointments, verify eligibility, and perform essential clerical duties to support daily clinic operations.

The ideal candidate has at least six months in outpatient reception, a High School diploma, and strong interpersonal, organizational, and customer service skills.