Temporary Luxury Sales Support Specialist

Tapestry (Coach/Kate Spade); Friendswood (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Coach is a global fashion house with a long-standing legacy founded in New York. This Sales Support Associate role supports store operations, greets clients, and assists with stock flow and merchandising while upholding Coach's brand standards and service expectations.

Candidates should have retail experience, knowledge of fashion trends, and strong English communication. The schedule requires flexibility, including nights and weekends, with a focus on delivering exceptional customer experiences.

Qualifications

• 1+ year of retail experience; luxury preferred.
• Knowledge of fashion trends and marketplace competition.
• Familiarity with cash registers, basic computing, iPad, POS, and price sheets.
• Able to multitask in a fast-paced environment; strong communication.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately and maintain cash wrap organization.
• Receive, process, and organize shipments and transfers; report discrepancies; maintain stockroom cleanliness.
• Manage stock levels and replenish sales floor; execute visual merchandising updates.
• Support sales floor activities and respond to customer requests.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Communication

Attention to detail

Multitask

English proficiency

Tools

POS systems

iPad/Mobile POS

Job description

Coach is a global fashion house with a long-standing legacy founded in New York. This Sales Support Associate role supports store operations, greets clients, and assists with stock flow and merchandising while upholding Coach's brand standards and service expectations.

Candidates should have retail experience, knowledge of fashion trends, and strong English communication. The schedule requires flexibility, including nights and weekends, with a focus on delivering exceptional customer experiences.