Temporary Luxury Sales Support Associate

Tapestry (Coach/Kate Spade); Cypress (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

Coach is a global fashion house founded in New York. The Sales Support Associate role supports store success through warm, efficient customer interactions at the cash wrap and on the sales floor.

Responsibilities include accurate POS operation, stock management, and collaboration with the team to maintain brand standards and a welcoming environment. Flexible schedule and strong English skills are essential.

Qualifications

• Previous retail experience, preferably in a luxury environment.
• Strong English communication and customer service skills.
• Ability to multitask in a fast-paced store environment.
• Knowledge of cash handling and POS systems.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Suggest add-on products, promote gift cards, and capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

POS systems

English proficiency

Tools

iPad

Mobile POS

Laptop

Job description

Coach is a global fashion house founded in New York. The Sales Support Associate role supports store success through warm, efficient customer interactions at the cash wrap and on the sales floor.

Responsibilities include accurate POS operation, stock management, and collaboration with the team to maintain brand standards and a welcoming environment. Flexible schedule and strong English skills are essential.