Temporary Luxury Sales Support — Brand Ambassador

kate spade new york; Beachwood (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Temporary Sales Support Associate in the United States. The role focuses on delivering exceptional customer service at the cash wrap, maintaining a well-organized sales floor, and ensuring accurate product flow from receipt to point of sale.

Key duties include greeting clients warmly, acting as a brand ambassador, operating POS and cash wrap, processing shipments, managing stock levels, and supporting visual merchandising. Flexibility for peak periods and weekends is required.

Qualifications

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation and basic computer proficiency
• Strong English proficiency
• Luxury retail background and social media savvy (preferred)
• Ability to work in a fast-paced environment

Responsibilities

• Greet clients with warmth and professionalism; anticipate needs and provide personalized assistance
• Serve as a brand ambassador and support social media engagement
• Operate POS accurately; maintain cash wrap and stockroom organization
• Suggest add-on products, promote gift cards, and capture customer information
• Receive, process and organize shipments and transfers; report discrepancies
• Manage stock levels; replenish sales floor; execute visual merchandising updates
• Support sales floor activities; respond to customer requests and collaborate with team
• Maintain housekeeping standards and adhere to Loss Prevention guidelines

Skills

Sales experience

English proficiency

Fashion trends

POS operation

Customer service

Tools

POS system

Walkie-talkie

iPad/Mobile POS

Job description

Coach is seeking a Temporary Sales Support Associate in the United States. The role focuses on delivering exceptional customer service at the cash wrap, maintaining a well-organized sales floor, and ensuring accurate product flow from receipt to point of sale.

Key duties include greeting clients warmly, acting as a brand ambassador, operating POS and cash wrap, processing shipments, managing stock levels, and supporting visual merchandising. Flexibility for peak periods and weekends is required.