Temporary Luxury Retail Brand Ambassador

Tapestry (Coach/Kate Spade); Dallas (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Coach is a global fashion house known for its craftsmanship and hospitality. The Sales Support Associate role focuses on delivering an exceptional store experience, maintaining a well-organized sales floor, and ensuring smooth flow of product from receipt to point of sale.

We expect strong communication, attention to detail, and the ability to multitask in a fast-paced luxury retail environment while upholding brand standards and Loss Prevention guidelines.

Qualifications

• 1+ year of previous retail experience (cashier/stock/sales), preferably in a luxury retail service environment.
• Knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS and Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
• Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.

Skills

Retail experience

Customer service

Communication skills

English proficiency

Job description

Coach is a global fashion house known for its craftsmanship and hospitality. The Sales Support Associate role focuses on delivering an exceptional store experience, maintaining a well-organized sales floor, and ensuring smooth flow of product from receipt to point of sale.

We expect strong communication, attention to detail, and the ability to multitask in a fast-paced luxury retail environment while upholding brand standards and Loss Prevention guidelines.