Temporary Luxury Retail Brand Ambassador

Tapestry, Inc.; Conway (NH); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house known for luxury retail experiences and a focus on customer service. The Sales Support Associate role contributes to the store’s success through friendly interactions at the cash wrap and by maintaining a pristine, organized sales floor.

The position requires 1+ years in retail, knowledge of fashion trends, strong communication, and the ability to multitask in a fast-paced environment. Flexible scheduling and availability are important.

Qualifications

• 1+ of previous retail experience (cashier/stock/sales), preferably in luxury retail service environment.
• Possesses current knowledge of fashion trends and competition in the marketplace.
• Knowledge of cash register systems and basic computer skills (including iPad/laptop, Mobile POS, Internet).
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Strong English language proficiency.

Responsibilities

• Welcome clients with warmth and professionalism; provide personalized assistance.
• Serve as a brand ambassador internally and in the local market; support social media engagement.
• Operate POS accurately, maintain cash wrap organization, handle cash/media in policy.
• Suggest add-on products, promote gift cards, capture customer information where permitted.
• Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
• Manage stock levels, replenish sales floor, and execute visual merchandising updates.
• Support sales floor activities, respond to customer requests confidently, and work with team or management as needed.
• Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Skills

Retail experience

Customer service

Cash handling

Merchandising

Communication

Tools

POS system

iPad/Mobile POS

Job description

Coach is a global fashion house known for luxury retail experiences and a focus on customer service. The Sales Support Associate role contributes to the store’s success through friendly interactions at the cash wrap and by maintaining a pristine, organized sales floor.

The position requires 1+ years in retail, knowledge of fashion trends, strong communication, and the ability to multitask in a fast-paced environment. Flexible scheduling and availability are important.