Temporary- IT Technician Assistant

TNBR Careers; Livingston (TN); On-site; USD 18,000 - 26,000; Part time

Job summary

Volunteer State Community College is seeking a Temporary IT Technician Assistant at the Livingston Center to assist students and staff with computer workstations and labs. You will support hardware/software issues, deploy images, and escalate complex problems as needed.

The role requires a high school diploma or GED. Strong communication skills and the ability to multi-task are essential for daily IT operations on campus.

Qualifications

• High school diploma or GED required.
• Experience with Microsoft applications and familiarity with Microsoft software.
• Ability to learn new software.
• Excellent telephone, verbal, written, and interpersonal communication skills.
• Ability to prioritize and multi-task.

Responsibilities

• Provide IT support for students and employees for issues including hardware and software.
• Deploy computer images and create/elevate work orders when unresolved.
• Perform light maintenance on printers.
• Explain technical concepts to non-technical users.
• Other duties as assigned.

Skills

Microsoft applications

Learning agility

Communication skills

Prioritization

Education

High school diploma or GED

Job description

Title: Temporary- IT Technician Assistant

Institution:Volunteer State Community College

Campus Location: VSCC-Livingston Center

Job Summary

To provide courteous and timely assistance for employees and students for the operation of faculty and staff workstations and computer labs on the Volunteer State Community College campuses.

Job Duties

Provide IT support for students and employees for various technical issues including but not limited to minor hardware and software problems, email, and install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Deploy computer images. Create and elevate work orders for IT personnel when issue cannot be resolved. Perform light maintenance on printers. Communicate technical concepts to non-technical users. Other duties as assigned.

Minimum Qualifications

High school diploma or GED equivalent.

Knowledge, Skills, and Abilities

• Experience with Microsoft applications and strong familiarity with Microsoft software.
• Ability to learn new software.
• Excellent telephone, verbal, written, and interpersonal communication skills.
• Ability to prioritize and multi-task.

Pay Rate

$16.00 per hour

Special Instructions to Applicants

Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

Applicants may be subject to a background check.