Temporary- IT Technician Assistant

Motlow; Livingston (TN); On-site; USD 19,000 - 25,000; Part time

Job summary

Volunteer State Community College is seeking a Temporary- IT Technician Assistant at the VSCC-Livingston Center to assist employees and students with workstation and lab technologies. The role involves minor hardware/software fixes, imaging, and escalation where needed, while communicating technical concepts to non-technical users.

The position requires a high school diploma or GED and offers exposure to a college IT environment with routine support duties and printer maintenance.

Qualifications

• High school diploma or GED required.
• Experience with Microsoft applications preferred.
• Strong communication and multitasking abilities.

Responsibilities

• Provide IT support for students and employees for a range of technical issues.
• Deploy computer images and manage work orders when unresolved.
• Perform light maintenance on printers and communicate tech concepts clearly.
• Relate with non-technical users and handle other duties as assigned.

Skills

Microsoft applications

Learn new software

Communication skills

Prioritize and multi-task

Education

High school diploma or GED

Job description

Title: Temporary- IT Technician Assistant

Institution:Volunteer State Community College

Campus Location: VSCC-Livingston Center

Job Summary:

To provide courteous and timely assistance for employees and students for the operation of faculty and staff workstations and computer labs on the Volunteer State Community College campuses.

Job Duties:

Provide IT support for students and employees for various technical issues including but not limited to minor hardware and software problems, email, and install, relocate, maintain, upgrade, troubleshoot, and repair a broad range of networked and non-networked client hardware devices and software applications. Deploy computer images. Create and elevate work orders for IT personnel when issue cannot be resolved. Perform light maintenance on printers. Communicate technical concepts to non-technical users. Other duties as assigned.

Minimum Qualifications:

High school diploma or GED equivalent.

Knowledge, Skills, and Abilities:

• Experience with Microsoft applications and strong familiarity with Microsoft software.
• Ability to learn new software.
• Excellent telephone, verbal, written, and interpersonal communication skills.
• Ability to prioritize and multi-task.

Pay Rate: $16.00 per hour