Temporary Ferry Terminal Administrative Associate

NCDOT; United States; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

HDHP health insurance

Job summary

The NC Department of Transportation Ferry Division seeks temporary Administrative Associate I staff for front-line customer service and toll collection at ferry terminals. Responsibilities include selling tickets, processing payments, and maintaining accurate records while delivering helpful information to travelers.

Positions are temporary and may operate on a 7-on/7-off schedule with varying hours, including weekends. HDHP health insurance may be available for eligible temporary employees.

Qualifications

• High school diploma or GED or equivalent.
• Strong customer service and public interaction skills.
• Ability to handle cash, payments, and point-of-sale systems.
• Attention to detail and accurate recordkeeping.
• Proficiency with Windows and MS Office applications.

Responsibilities

• Process, review, and verify ferry toll transactions.
• Identify and resolve toll-related discrepancies.
• Maintain statistical, financial, and operational records.
• Provide courteous customer service and assist inquiries.
• Operate office equipment and record information accurately.

Skills

Customer service

Public interaction

Cash handling

POS system operation

Office accounting

Recordkeeping

Attention to detail

Data entry

Education

High school diploma or GED

Tools

Windows 7+

Microsoft Office (Word, Excel, Outlook)

Internet Explorer

Job description

The NC Department of Transportation Ferry Division seeks temporary Administrative Associate I staff for front-line customer service and toll collection at ferry terminals. Responsibilities include selling tickets, processing payments, and maintaining accurate records while delivering helpful information to travelers.

Positions are temporary and may operate on a 7-on/7-off schedule with varying hours, including weekends. HDHP health insurance may be available for eligible temporary employees.