Ferry Terminal Admin Associate I: Toll & Customer Service

Department of Transportation; Hatteras (NC); On-site; USD 21,000 - 23,000; Part time

Job summary

NC Department of Transportation (Ferry Division) seeks temporary Administrative Associate I staff to serve as front-line customer service and toll collection personnel at ferry terminals. You will sell tickets, process toll payments, handle cash and electronic transactions, and maintain accurate records while assisting travelers in a courteous and professional manner.

The roles require strong attention to details and the ability to deliver timely, welcoming service in a busy terminal

Qualifications

• High school diploma or GED or equivalent work experience.
• Experience with Windows and MS Office applications, plus basic internet usage.

Responsibilities

• Process, review, and verify ferry toll transactions.
• Identify and resolve toll discrepancies.
• Maintain statistical, financial, and operational records.
• Provide courteous customer service and assist inquiries.
• Operate office equipment and record/retrieve information.

Skills

Customer service

Cash handling

POS system

Record keeping

Office software

Education

High school diploma or GED

Tools

Windows 7 or newer

Microsoft Word

Microsoft Excel

Outlook

Internet Explorer

Job description

NC Department of Transportation (Ferry Division) seeks temporary Administrative Associate I staff to serve as front-line customer service and toll collection personnel at ferry terminals. You will sell tickets, process toll payments, handle cash and electronic transactions, and maintain accurate records while assisting travelers in a courteous and professional manner.

The roles require strong attention to details and the ability to deliver timely, welcoming service in a busy terminal