Temporary Customer Service Representative (Remote- MN/KY)

FUN.com; Kentucky; Remote; USD 17,000 - 22,000; Part time

Job summary

FUN.com seeks a Seasonal Remote Customer Service Representative to join our team. You will handle customer inquiries via phone, email, and live chat to create a world class shopping experience.

The role emphasizes handling orders, providing product information, processing returns, and assisting with exchanges from a home office. A friendly, independent worker with strong communication skills will thrive in this fast-paced environment.

Qualifications

• Typing speed of 25+ words per minute.
• Take incoming phone calls.
• Ability to work a minimum of 20 hours per week (Sunday – Saturday).
• Ability to effectively communicate with customers and staff.
• Possess basic problem-solving skills.
• Possess a dedicated home office free of distractions.

Responsibilities

• Assist customers in placing orders over the phone.
• Answer questions regarding shipping, sizing, order status, and product availability.
• Assist customers in returning and exchanging merchandise.
• Place a limited number of outbound calls to assist customers.
• Increase company sales through friendly communication with customers.
• Monitor orders for inaccurate information to prevent issues like duplicates or fraud.
• Other duties as assigned.

Skills

Typing 25 wpm

Take incoming calls

20 hours/week

Effective communication

Problem solving

Home office

Windows PC

Positive personality

Independent work

Job description

All Jobs > Temporary Customer Service Representative (Remote- MN/KY)

Temporary Customer Service Representative (Remote- MN/KY) Fully Remote Remote Worker - N/A

Are you looking for a fast-paced job that requires no previous experience, offers flexible scheduling, a relaxed dress code, and a fun atmosphere full of friendly people? Look no further! Get ready to join the FUN.com family as a Temporary Remote Customer Service Representative!

Our Customer Service department is looking for seasonal employees to be the customer-facing part of our company. We are looking for people who are helpful, open, caring, and like to be on the phone talking with customers. We have established ourselves as one of the largest online Halloween costume companies in the world and therefore we need a ton of help this fall!

Requirements

A Customer Service Representative’s overall responsibility with FUN.com is to create a world class shopping experience for our customers through effective telephone, email, and live chat support.

Typical types of customer contacts include:

• Assist in placing orders over the phone
• Answer customer questions regarding shipping, sizing, order status, and product availability
• Assist customers in returning and exchanging merchandise
• Placing a limited number of outbound calls to assist customers

Other responsibilities include:

• Help to increase company sales through complete and friendly communication with our customers.
• Monitor orders for inaccurate information to help ensure customer satisfaction like duplicate orders and fraudulent orders.
• Other duties as assigned

Requirements:

• Typing speed of 25+ words per minute
• Take incoming phone calls
• Ability to work a minimum of 20 hours per week (Sunday – Saturday)
• The ability to effectively communicate with our customers and staff
• Possess basic problem-solving skills
• Possess a dedicated home office that is child and distraction free.
• Possess a Windows home computer (not a tablet, cell phone etc.) with internet speeds of 5mbs or greater from a reliable internet service provider
• A positive outgoing personality
• Enjoyment from working independently
• A Windows laptop or desktop computer are the ONLY acceptable devices for this job (No Chromebooks, iMac, MacBooks etc.)