Customer Service Representative

Sales Match; Los Angeles (CA); Remote; USD 30,307 - 38,572; Full time

Benefits offered by this job

100% remote work

Flexible scheduling options

Paid virtual training

Friendly management team

Opportunities for advancement

Job summary

A leading customer service provider is seeking dependable and friendly Customer Service Representatives to join their remote team. In this role, you will assist customers with inquiries, resolve basic issues, and guide them through accounts or orders. With competitive pay ranging from $22 to $28 per hour based on experience and opportunities for advancement, this position offers a supportive and flexible environment for growth in customer service skills.

Qualifications

• Strong communication skills are essential for customer interactions.
• Self-motivated individuals will thrive in this remote role.
• Experience in customer service, retail, or hospitality is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, or chat.
• Assist with account issues, order status, and product questions.
• Use internal tools to enter information and retrieve answers.

Skills

Strong verbal and written communication skills

Organized, self-motivated, and dependable

Customer service experience

Job description

About the job Customer Service Representative

Job Title: Remote Customer Service Representative
Hourly Pay: $22 - $28/hour

Summary:

We are looking for dependable and friendly Customer Service Representatives to join our team remotely. In this role, you'll help customers by answering their questions, resolving basic issues, and guiding them through account or order-related tasks. If you enjoy helping others, are comfortable using a computer, and want a stable work-from-home job, this is a great opportunity to grow your customer service skills in a supportive and flexible environment.

Job Responsibilities Ik Ah:

• Respond to customer inquiries via phone, email, or chat with professionalism and care
• Assist customers with account issues, order status, product questions, or general support
• Use internal tools and systems to enter information and retrieve answers
• Follow step‑by‑step training, company procedures, and scripts to ensure accuracy
• Stay calm and positive in all interactions, even when handling concerns or complaints
• Collaborate with team members and supervisors to improve the customer experience

Qualifications:

Strong verbal and written communication skills

Organized, self‑motivated, and dependable

Comfortable working independently and handling multiple tasks

• Customer service, retail, or hospitality experience is a plus but not required

Competitive hourly pay: $22 - $28 based on experience

100% remote work with flexible scheduling options

Paid virtual training to help you succeed from day one

Friendly and helpful management team

• Opportunities to grow into advanced customer service or team lead roles