ONLINE CUSTOMER SERVICE ASSISTANT

Daily Innovaties; New York (NY); Remote; USD 103,320 - 206,640; Full time

Benefits offered by this job

Apple laptop

Health benefits

Competitive salary

Stock options

Flexible leave

Free training

Job summary

A leading remote service company is seeking a Remote Customer Service Representative to handle inquiries and facilitate email customer service. Candidates should enjoy working independently and possess strong communication skills. Responsibilities include managing customer interactions and participating in necessary training. The role offers competitive pay based on experience, health benefits, stock options, and the flexibility of remote work. Join a supportive team dedicated to creative problem-solving.

Qualifications

• Must show up at least 10 minutes before discussions.
• Participate by completing written and/or oral instructions.
• Have a solid outgoing personality and good work ethic.

Responsibilities

• Act as the primary point of contact for all customer inquiries.
• Assist with email customer service and data entry.
• Participate in discussions and complete surveys.

Skills

Attention to detail

Problem-solving

Communication skills

Self-motivation

Job description

About the job ONLINE CUSTOMER SERVICE ASSISTANT

DESCRIPTION

We are seeking a Remote Customer Service Representative to work from home. Under the supervision of the Chat Manager, the Remote Customer Chat Consultant acts as the primary point of contact for all inquiries and issues involving Internet Customer Service via email, serving as a liaison to the Processing Department team. Our free training program is conducted via webinar for approximately four to six days.

ABILITIES

• You care about what you are doing
• You are comfortable asking questions
• You have a keen attention to detail
• You are resourceful and a problem‑solver
• You are self‑motivated and eager to learn
• You are a team player

COMPENSATION

• $75‑$150 per 1‑hour session

JOB REQUIREMENTS

• Show up at least 10 minutes prior to discussion start time.
• Participate by completing written and/or oral instructions.
• Complete written survey provided for each panel.

ENTRY LEVEL ABILITIES

• Solid outgoing personality with remarkable interaction abilities and great work ethic.
• Knowledge with home computers and have at least an ordinary working level typing ability.
• Outstanding time management as well as administrative abilities with a keen attention to detail.
• You will have legitimate high‑speed network access.

We invite you to apply if you are a self‑motivated person comfortable working from home and taking pleasure in email customer service, data entry, and review products. We are looking for the person you are.

PERKS AND BENEFITS

• Laptop – Get your best work done with a new Apple computer.
• Health Benefit – We offer great health benefit options for all full‑time team members.
• Competitive Salary – Our salary formula is based on your level of experience and location.
• Stock Options – You'll have access to Stock Options in a fast‑growing company.
• Remote Friendly – You'll work where you feel most creative. We’re a fully remote team.
• Flexible Leave – Flexible leave policy including additional days off for your birthday, work anniversary, and US public holidays.
• FREE TRAINING PROVIDED!