Temporary Customer Service Rep

Padmore Global Connections LLC; Indianapolis (IN); Presencial; USD 21.000 - 29.000; Jornada completa

Descripción de la vacante

The Hoosier Lottery is seeking a part-time Contract Customer Service Representative to assist customers with prize claims and product questions. This onsite role runs about 22 hours per week, with duties including greeting customers, processing documents, and selling lottery products at headquarters in Indianapolis.

Responsibilities involve ensuring proper documentation, nightly closeouts when required, and shift coverage.

Formación

• High School diploma or equivalent.
• Excellent customer service skills.
• General knowledge of and ability to operate a telephone and cash register.
• Basic knowledge of clerical procedures, methods, and principles.
• Proficient with modern office equipment including computers, fax machines, and scanners

Responsabilidades

• Greet customers upon arrival in the Claims Center.
• Ensure all proper documentation is presented prior to claim processing.
• Sell lottery products daily including scratch and draw game products.
• Assist with nightly closing process when needed.
• Provide shift coverage for staff benefit time.
• Other duties as assigned.

Conocimientos

Customer service

Cash handling

Phone & register

Office equipment

Nightly closeouts

Educación

High School diploma or equivalent

Descripción del empleo

Title/Role: IN-Hoosier Lottery PT, Temporary Customer Service Rep. (813829)

Worksite Address: Hoosier Lottery Headquarters,1302 N Meridian St,Indianapolis, Indiana 46202

Agency Interview Type: In Person Interview Only

Work Arrangement: Onsite(2-3 months duration,not to exceed 22 hours/week.)

Engagement Type: Contract

Start Date: 11/23/2026

Short Description: IN-Hoosier Lottery PT, Temporary Customer Service Rep.

Overview

The Hoosier Lottery Customer Service Representative will assist customers with the claims process of Hoosier Lottery prizes, questions related to Hoosier Lottery products and other duties as needed. Individuals will work an average of 22 hours per week at the Hoosier Lottery Headquarters.

Job Responsibilities

• Greet customers upon arrival in the Claims Center;
• Ensure all proper documentation is presented prior to claim processing.
• Sell lottery products daily including scratch and draw game products;
• Assist with nightly closing process when needed.
• Provide shift coverage for staff benefit time.
• Other duties as assigned.

Job Requirements

• High School diploma or equivalent;
• Excellent customer service skills;
• General knowledge of and ability to operate a telephone and cash register;
• Basic knowledge of clerical procedures, methods, and principles;
• Proficient with modern office equipment including computers, fax machines, and scanners

Skills

• High School Diploma or Equivalent.- Required
• Prior administrative clerical experience. -6MonthsRequired
• Demonstrated customer service expereince. -6MonthsRequired
• Basic phone, register, and office equipment experience. -Required Experience with nightly closeouts, cash counts and deposit prep. -Highly desired