Part-Time Lottery Customer Specialist

Brilliant Infotech Inc.; Indianapolis (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Brilliant Infotech Inc. in Indianapolis, IN is seeking a part-time Customer Service Representative for a 3-month engagement.

The role requires 22 hours per week with duties including greeting customers, processing claims documentation, selling lottery products, and providing shift coverage as needed. Ideal candidates will have a high school diploma, excellent customer service skills, and familiarity with phones, cash registers, and common office equipment.

Qualifications

• High School diploma or equivalent.
• Excellent customer service skills.
• General knowledge of and ability to operate a telephone and cash register.
• Basic knowledge of clerical procedures, methods, and principles.
• Proficient with modern office equipment including computers, fax machines, and scanners

Responsibilities

• Greet customers upon arrival in the Claims Center;
• Ensure all proper documentation is presented prior to claim processing.
• Sell lottery products daily including scratch and draw game products;
• Assist with nightly closing process when needed.
• Provide shift coverage for staff benefit time.

Skills

Customer service

Telephone operation

Cash register

Office equipment

Education

High School diploma

Tools

Cash register

Computers

Fax machines

Scanners

Job description

Brilliant Infotech Inc. in Indianapolis, IN is seeking a part-time Customer Service Representative for a 3-month engagement.

The role requires 22 hours per week with duties including greeting customers, processing claims documentation, selling lottery products, and providing shift coverage as needed. Ideal candidates will have a high school diploma, excellent customer service skills, and familiarity with phones, cash registers, and common office equipment.