Part-Time Lottery Claims & Customer Service Rep (Temp)

Millenniumsoft; Indianapolis (IN); On-site; USD 18,000 - 26,000; Part time

Job summary

Millenniumsoft is seeking a part-time, temporary Customer Service Rep for the Hoosier Lottery in Indianapolis. The role supports customers in the claims process, answers questions about Hoosier Lottery products, and handles related duties.

Average workweek is about 22 hours at the Hoosier Lottery Headquarters. The position requires a High School diploma or equivalent and strong customer service skills, with familiarity with phones, cash registers, and basic clerical procedures.

Qualifications

• High School diploma or equivalent.
• Excellent customer service skills.
• General knowledge of and ability to operate a telephone and cash register.
• Basic knowledge of clerical procedures, methods, and principles.
• Proficient with modern office equipment including computers, fax machines, and scanner

Responsibilities

• Greet customers upon arrival in the Claims Center.
• Ensure all proper documentation is presented prior to claim processing.
• Sell lottery products daily including scratch and draw game products.
• Assist with nightly closing process when needed.
• Provide shift coverage for staff benefit time.
• Other duties as assigned.

Skills

Customer service

Phone operation

Office equipment

Clerical experience

Education

High School diploma or equivalent

Tools

Telephone

Cash register

Computers

Fax machines

Scanner

Job description

Millenniumsoft is seeking a part-time, temporary Customer Service Rep for the Hoosier Lottery in Indianapolis. The role supports customers in the claims process, answers questions about Hoosier Lottery products, and handles related duties.

Average workweek is about 22 hours at the Hoosier Lottery Headquarters. The position requires a High School diploma or equivalent and strong customer service skills, with familiarity with phones, cash registers, and basic clerical procedures.